My experience was great! I came across the Recovery for Athletes website while researching water rowing machines. With everyone experiencing shipping delays right now due to COVID-19, I was skeptical of the “In Stock, ships out next day” claim. After a quick chat with Jared where he answered my questions and confirmed in-stock availability at their warehouse I placed my order. I ordered on Tuesday and received my machine on Thursday! I was rowing that afternoon. It helps that I live 60 miles from the warehouse where it came from so others’ shipping time may vary :-). I I’m very pleased with the actual product as well! Thumbs up for Recovery for Athletes!