Got these as presents and for special occasions. It was meant to be as a treat and to be enjoyable!!!!
Do not use this company !!! I have had nothing but disappointment - one Red Letter experience was grossly oversold - what we received was a far cry from what we were lead to expect it was very cheap and basic.
The other experiences I have yet to use I’m still trying to either cancel or extend due to unexpected illness.
I have now been waiting for a response from Red Letter Day and been chasing regularly for over a month ?! They know I’m very unwell and waiting for surgery they just don’t care !! Every time we have tried to use a experience the process to book is painful with the process being long winded and frustrating never again ! I spent a great deal with this company and I’m bitterly disappointed it’s really hard to get in contact with their customer services and by this point considering my question was very simple I feel they are dragging their heels so they can turn around and say - sorry your experiences have now expired- I just want to get a refund if my experiences can’t be extended or extended to use when I’m better!! This is still going on I last emailed them again asking for an answer last week !!
2 years ago
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