I booked my event through Red Letter Day website on the 24th July 2018 for Saturday 30th September. As we were travelling to London I booked rail tickets and hotel accommodation for that weekend. On Thursday 28th of September, 2 days before my event I receive a text from the Rock & Roll tours office saying that the tour was overbooked, could I change to an alternate weekend/time. When I spoke to their office I was informed that Red Letter Days had only just sent through my booking details for that weekend and all places were now full on that event. Not impressed at all. The staff at Rock & Roll pulled a rabbit from the hat and sorted out our trip for the time we had booked. So big thanks to Rock & Roll tour staff in London, BIG FAILURE on Red Letter Experience Days. If this is how you perform, i wont be using you again.