Absolutely disgusting, I had a £100 voucher to redeem. The experience showed on the site as £102. I thoroughly read the faqs about how to redeem this gift card (which weren’t clear at all) and they then charged me the full £102. When I called up apparently the experience was actually £179 which was not shown anywhere on the website. Apparently they have an add and bank system for gift cards- of which I could find zero information. After all this, they gave me a £35 refund. Apparently they make it very clear how to redeem a gift card. Yeah, as clear as mud. They told me the old spiel about I’ll pass your comments along. Like duck they will. I’m now £67 out on what was supposed to be a gift. DO NOT BUY THIS PRODUCT AS A GIFT UNLESS YOU WANT TO GIVE YOUR RELATIVES HASSLE.