Let down by order processing team! I ordered some gifts for Father’s Day but it transpired from speaking with DPD that the goods didn’t leave your warehouse in time to make it on time. In fairness, your Customer Service team fielded emails on a Saturday even though the office was closed, but just a refund did not remedy the time spent dealing with this matter, nor time and cost in sourcing gifts elsewhere. Not good enough.
5 years ago
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