Ordered a 2021 ride 10’8” through one of REDs recommended retailers in December 2020 at the time delivery was expected in April. Board still hasn’t arrived (June) RED communications with the retailer and me have been poor. It took many emails and finally a call with the stock manager to actually get a truthful situation update. It seems like very little planning and mitigation was put in place to deal with orders despite the pandemic. From a company that is as popular as RED I am really disappointed. As it doesn’t look like my board will arrive any time soon both the trips I had planned with it will be without the board😞. A real shame as I expect the board will actually be quite good.
3 years ago
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