I've ordered from here multiple times in the last few years, but lately it seems that it has gone drastically downhill. The products are nice and of good quality once you receive them...but the timing it takes to get them is beyond ridiculous. All of my previous orders within the last six months have taken at least a month or more before I ever get a shipping confirmation. Even with a tracking number (it is just pre printed label), items have sat for a few weeks before actually getting shipped. You try to email or fill out their customer service form and receive no reply or update. The money paid for the items is taken same day order was placed. I am down to waiting on one order I placed in late January and haven't received. Once that arrives I think I'm done ordering from Redline. They need to quit sending promotional emails and FB posts updating new machinery and buildings, and actually focus on the existing backlog of orders they have. The responses I've seen from Colin on some of the posts asking about overdue orders is rude. I liked the idea of American made products and supporting Veteran owned business. Again, the products I've ordered have been great, but the lack of professionalism and long arrival timing is very off-putting.