I have been a customer of Redline Steel since the beginning. I love all their products and so far I have never had a issue with customer service. Like any other small company there can be issues but so far I have been Happy. The products are made right here in the USA, which means a lot to me. The are a good quality and beautiful as well. I have run out of places to put them, so some are still in packages but I have plenty of family that will love the ones I can't use. They make great gifts as well. I have sent a few to my daughter and see just loves them and can't believe how well they look in her house. I have attached pictures of my last order and I just love them. Thank you Colin Wayne and all of the Redline employees for taking such care in what you do. God Bless