Redline Steel popped into my life last Christmas when I noticed an ad while playing a game on my phone. I thought, why not check them out! Best thing I ever did!! I bought name/address plaques for my family. They were all delighted and the products were just beautiful!! I've since ordered a number of personal memory items. I love to read so I purchased a bookmark recently and I know I will never loose this one!! Love it!! Once I had a package disappear from my porch and the company replaced it gladly, no hassle. I was so grateful and surprised! Customer service has always been great and the delivery always on time. My husband is a disabled Vietnam veteran and we're so happy we can support another brother in arms type business. We wish them all the best!!! We will keep ordering from this delightful company.