Bought two Regency products for our home, this wood insert and a gas insert. There was a special program price that swayed us away from a slightly more expensive brand. Sorry to say that we are not satisfied with either purchase. Since this is the wood insert product page, I’ll stay with that product. I have three main complaints. 1. The firebox doesn’t draw well and so it is a long and difficult process to get a fire going, I have to nurse it by holding the door open for 30 min until the fire gets going. 2. The blower is extremely noisy. Low speed is ok but high speed can be heard above normal conversation or TV in the room. Worse, blowers on BOTH speeds develop intermittent rattles that are intolerable and force us to turn them down or off (and thus reduce heating value of the unit). 3. Finally, the engineering on the glass wash allows for buildup on the glass that has to be cleaned for every fire. Cannot recommend these products and I have to say that I am sorry to have made these purchases.