Bought a Regency fireplace on December 2020. Série San Francisco . After 3 weeks I noticed the glasses were becoming yellow. Call for service, the came and said that the gaz valve was broken and needed to be replace. They were suppose to fix in the next couple of weeks. Since then they postpone the delevry of the new part, from week to week and then month to month. Just last week they told me again that now the valve was in the mail and coming from Vancouver , yesterday I got a phone call to tell me that the valve was still in the mail and was coming. I live on Canada the valve should have arrived maximum 5 days later. So do not throw you money in this kind of fire