I pUrchased a Regency Hampton H15-LP10 Propane Direct Vent In Timberline Brown enamel fireplace February 2018 and had it professionally installed. To date the only part not to be replaced is the fan. In January 2019 the pilot assembly, flame sensors, spark electrode, pilot tubing, orifices, thermocouple, thermopile, remote control system were all replaced under the 2 year warranty. Then again had to replace the pilot assembly (not under warranty) February 2021, had the unit serviced for winter preparation on September 30, 2021 and I have a service technician scheduled to come and find out why this unit will not work on its own and it’s only December 16, 2021. The stove seems to need servicing at least twice a year to keep it in working order. It is supposed to come on automatically to heat my 4 season sunroom and often times will not come on causing the temperature to drop in that room dramatically. Currently it is costing me approximately $300.00 per year to keep it running just in service calls. That does not include the cost of propane or the backup electricity I have to use when the unit fails and I have to plug in an electric micro furnace. I would NOT recommend this unit to anyone who needs to heat a small area as you cannot depend on it functioning. Currently I am considering installing electric heaters so I have dependable heat in this room.
3 years ago
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