I purchased a Regency gas insert. NEVER again. WORST insert I have ever used. The "authorized rep" who installed it is worthless, insert constaly shuts off or will not turn on. His response "call the gas company". I did call the gas company and the tech had to change the rock placement, the rep laid the rocks out". Now it is working, but continuously shuts off. By the way, this insert is only two months old. Do your research, do not buy and be certain not to have Charlie's Chimneys in Kennebunk, ME install. Both are worthless.
3 years ago
Regency Fireplace has a
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