I purchased a new Regency 2450 from All in One Chimney in Peterborough NH . They installed the stove and chimney. We were very pleased with their service. Now for the stove, it’s difficult to start. Every time I start it from being cold I get a room full of smoke. The draft is terrible even fully open with windows and doors open. Smoke pours out the ash drawer. It’s almost unbelievable. I had woodstoves by Vermont Casting, Big Moe, and Northern Comfort for the past (50) years. Never had the problems starting them. I would not recommend this new Regency to anyone!