If you're looking for a fireplace unit, DO NOT consider these products. We're on our 2nd unit. First one failed after 2 burning seasons. Firebox failure with large cracks. The replacement, the exact same issues. They don't hold up and are inferior. The " Lifetime Warranty" on the firebox is a joke. They give you the run around and do not stand behind their products. Customer service personnel is rude and want nothing to do with the consumer. Worst decision we ever made was to put a Regency unit in our home.
10 months ago
Regency Fireplace has a
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