In general, the office was good. However, I wasn't informed of a cleaning fee (restoration), which I wouldn't mind paying if I had received such service upon arrival. My desk was so dirty that I requested wipes to clean it myself. Not a problem until i was later charged this fee. I was so shocked that I documented it that day in early Sept. (see photos). I appealed the $30+ invoice but you still charged my credit card. I'm still waiting to get my deposit (you have another name for it) back. Not sure how to proceed in 1) continuing my appeal of the $30 fee and (2) getting my several hundred dollar deposit back. Thanks for your time,