If I could give this company negative stars I would. Renting two offices from Regus was the worst business decision we ever made. Their attitude towards their customers was disdainful and to the point of corporate bullying in our experience. Their contracts and administration of contracts was unfair - to the point of unlawful, in my opinion. My business was put through hell and back by this company several times and with many examples. Two examples being 1) serious damage to our property (several hundred pounds) due to a burst pipe in the ceiling. Regus said it ‘wasn’t their problem’. Our office was unusable, yet they refused to give any other space and continued to charge rent. 2) Property went missing overnight in our office. At first Regus denied it, until we threatened to call the police for theft. At that point a note appeared from their cleaner saying he had accidentally broken the item during cleaning. Again, despite written evidence, Regus pulled the ‘its not our responsibility’ card again. We withheld rent until they accepted responsibility (several months.). During this time they changed the locks on our office etc. We again had to threaten legal action and at one point threatened to call the police. I eventually managed to reach a Director in the city of our office. (This is no easy task - Regus customers will be familiar with the fact that no customer facing staff member has any ability to actually provide any customer service at all. Instead all they can do is say ‘call the Account Helpdesk’. Any customer who has done this knows that it takes weeks to get any response, and most responses are brief and show absolutely no understanding of the issue raised, or desire to actually resolve it.) . During a call to the Director, for over an hour I was shouted at, to the point of verging on abuse. The Director did not follow up on the call or reply to further emails. These are only two examples - of which we had well over 15 during our time as a Regus customer, ranging from overcharging rent to serious data protection violations and everything inbetween. On the floor of our office I could not find one other customer in my whole time there who wasn’t experiencing problems and wasn’t disgusted at the systemic attitude of Regus towards its customers. Everyone I ever spoke to was counting down the time until they could leave for another provider. Nasty company - and it deserves Karma to catch up with it soon. I would thoroughly discourage anyone from going near this organisation, your life will be made hell and your business will be driven into the ground if your experience is anything like mine and all other Regus customers I’ve ever spoken to. Part of the reason for leaving a review here is that Regus delete all criticism from their social media. In my experience, putting something negative about their company leads to a ‘we’re really concerned, please contact us at... email.’ Type of meaningless customer service reply. This happened several times during my contract. After emailing the given address each time, no reply would be received, so I’d follow up on their social media again. At this point all previous posts would be deleted and the social media account I was using would be blocked from making further posts. This company has no interest in providing reasonable customer service, and even less interest in changing its approach to customers.