I have subscribed to the Reimage service since February, at around the time when I was changing from Windows 7 to Windows 10. At the time of joining they found hundreds of various problems within both my desktop and laptop computers, some of which were easy to fix and others which have taken multiples phone calls/sessions to resolve. All the staff I have dealt with have been extremely courteous and friendly, and especially Ydron who has been my mainstay over the last few sessions. However, at this point in time, he seems to have fixed all the problems I have found and I look forward to being able to use the computer without multiple problems occurring. I am confident that, when I next contact the company for any minor query or regular maintenance check I will still receive this same excellent service.