Reiss has terrible customer service; they are not helpful and supportive.
I had an international delivery, and Reiss promised to cover all the expenses that DHL charged me. However, it never happened, and a debt collector sued me. Reiss sent me promising emails saying that they transferred money to my account, but I've never got this money. It was the worst shopping experience and lots of stress, I've never been treated like this.
Also, the quality is terrible. My sister ordered a dress, and it falls apart after only wearing it twice.
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Alice, Customer Support
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