I recently bought a Samsung cordless vacuum cleaner from Reliant Store online. After placing the order, I noticed the same product was cheaper on Samsung's website. I contacted Reliant, and Anthony promised to match the price. However, when I sent the necessary details the next day, I was told by Lee that they couldn’t honor the price match due to warranty terms – which turned out to be a false excuse. This was an extremely frustrating experience. The customer service was inconsistent, and I felt misled. Anthony initially seemed willing to help, but Lee’s refusal to honor the promise left me feeling like I couldn’t trust anything they said. Overall, my experience with Reliant Store was very poor, and I wouldn't recommend buying from them. It's not worth the hassle or the disappointment. I would advise others to avoid this store, as I’m not sure I can trust them to deliver on their commitments.