Marcin responded immediately to my online query for a quote for house removal whereas other companies were obviously willing to wait for you to chase it by phone. He remained patient and courteous whilst I panicked over the completion date which changed at the last moment. No fuss was made. On the actual day the 3 man team were all considerate and polite, working very hard throughout. Their leader, David, had to rescue me from the loo in the new property when the latch failed - he had to climb through the tiny skylight, headfirst; it looked painful and acrobatic! To sum up, this company are fast, friendly and fantastic and I thoroughly recommend their services.