This is a dreadful company to deal with and I would advise any potential customer to avoid them at all costs. They quoted me for some central locking parts for my daughter's Renault Clio and I subsequently contacted them by phone, was assured that the parts required were in stock and would be delivered within 2-3 days, and paid by credit card. When they did not arrive I contacted Renparts and began a very long and irritating series of communications with their manager,Kat, who consistently made excuses and told me lies. This went on for between two and three weeks until I finally received completely the wrong parts!! I subsequently obtained a full refund through my credit card company but this was no real compensation for the whole irritaing and time consuming process of trying to deal with a dishonest and probably fraudulent set of people.