We pre-paid Rentvillas.com $1,775 for a villa in Italy and two months before we were to leave, we were contacted by the CEO that they had not paid the villa and were unable to do so; if we wanted to keep the reservation, we would have to pay the villa directly...again. Crushing, given we had saved for two years for this trip. CEO promised to reimburse us after selling some assets but it's now been 5 months and he no longer responds. Reported them to Better Business Bureau, the Consumer Protection Agency and the California Attorney General
2 years ago
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