Overall: Simply outstanding! Lucca is a wonderful city and Operetta was a wonderful and charming place to stay. Enjoyed Most: Great location and roomy/comfortable apartment. Enjoyed Least: Nothing. Loved everything. Surrounding Area: Lucca is a charming city that immerses the visitor immediately into Italian life. Nearby Events or Locales: Operetta is in the town of Lucca which is wonderful and very walkable. Tips or Restaurants: Grocery store was around the corner and other food supplies easily obtained. Directions: No comment as we took a cab. Check In Out: The staff were incredible and helped us tremendously when British Airways took three days to deliver our baggage.