My Laptop was completely broken until they stepped in. Found this company online and gave them a call after my laptop broke down and there was on reviving it, thought I would loose all my years of work, memories, everything!!. If I only had two words to use to describe them, Amazing professionals!! I can go on for hours about my experience with this service; from the first time I spoke to them on the phone, they picked my laptop up at an agreed time (In a protective sleeve I must add). Quick and trustworthy service. In 24hrs I got a call back and was talked through what resolutions I could have to solve the problem - just seamless. Really happy with their service. I got my Laptop back all restored. Worth the money, they are a real bunch of seasoned professionals who know exactly what they are doing.