I returned two watches to Replica Hause in October 2019 a Rolex Day Date II, and an IWC Annual Calendar for warranty repairs as I had only had them for 3 months. They both had similar faults they day, date was not working and the time would not proceed past a set time. I was emailed late November that the IWC was repaired and ready to be sent back to me. The other the Rolex was to be replaced with a new watch as they had lost it in transit. I then did not hear from them for all of December, January and February 2020. They said again that they would send me a new replacement Rolex Day Date II. When I asked about the IWC Annual Calendar, they stopped communicating with me and I have not heard anything for over a month. Do not deal with them as their, quality control and customer service are non existent.