NEVER again. Abysmal customer service. Ordered a set of test kits I was in desperate need of, called for a price match, was charged for postage but not told what service they were using. It was sent out late, which shock, they acknowledge, but then put on a slow service without my knowledge! Four days later I'm still waiting and they're not even able to track the whereabouts of my order, I could have gone to late night opening at my LFS tonight and picked up the same item for the same price. Zero lack of urgency from their team, shocked at how poor they have gone unless I've just been really lucky up until now.