AVOID AT ALL COSTS.
This company might be cheap but trust me it’s worth spending the extra bit of money for an actual service.
I rang this company at 6pm and booked my car in to be towed home, they said they would arrive at 8.15pm which is already quite a long time for a service that claims to be fast!
After waiting till 8.30pm with no one in sight I decided to ring them as to which I was told that it would be past 10pm until someone can get to me. No one had tried to let me know there had been a 2 hour delay.
I decided to get a taxi back home and come back out when they were actually there, at 10.30pm I rang them and they said they would be there for 10:46pm and I made sure this time it was actually going to be that time and customer support assured me it would.
I get there and wait 5 mins before ringing back up to be told that it was going to be another 1.5 hours on top of that 🤣 with no explanation. Decided to cancel the booking as soon as I heard that.
This company is beyond a joke and the woman at customer service can only be described as a ‘Karen’ of this generation.
Disgraceful company and appalling lack of empathy from the customer support team.
Once again. AVOID AT ALL COSTS.
4 years ago
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