I used this site to book night at the Marriott in Muncie Indiana. I thought I was dealing with Marriott directly. I booked the one night at 169.00. The charge an additional fee of $102.00 for what, who knows. I tried to get this off my charge but they refused. Marriott does not charge this when you book with them directly. I continued to pursue a refund at least for the fee because I ended up not going due to a family emergency. After I told them I would give a bad review and take up this issue with my local authorities they said they would refund me the money. That was on October 8th. It was supposed to take 10 days to get the refund. Now I am getting the run around. They keep telling me to check with my bank. Well there is no refund and they are just stalling enough so I woud give up. DO NOT BOOK ANY THING THROUGH THIS COMPANY!!!! They charge outrageous fees and there is a no cancel clause regardless of circumstances. I am not giving up and will pursue as far as I can go.