I wish I could give them no stars or negative black marks....this company is nothing but a scam located in the Philipines and taking advantage of American travelers.. What they do is add their name in a very unsuspecting way to end of every hotel or other service so you think you are working directly with the hotel, etc. But you are NOT. First thing they add on a $19.99 charge, and then, increased the amount charged to my credit card by $170 over the cost of the room...an almost $200 complete rip off. Fortunately, my bank caught it and called to see if I had authorized the charge....when I said no, I had to have that card canceled and now going through the hastle of letting everyone now of my new card numbers. Be careful about seeing their name at the end of a hotel you would like to book...Do your research and call the hotel directly. Beware