“Our customers are our top priority” what a LIE this comment is… the only thing they are good at is taking your hard earned money!!!! I recently was online trying to book a decent hotel for a mother daughter trip in March 2024. Being that I am a single mom working 3 jobs trying to make ends meet I thought a little get away was needed. I seen a price that worked within my budget on Reservations.com and went ahead booked a two night stay. I received notification that I went over my limit on my credit card and was charged an overlimit fee. I did not realize they had charged me in US funds when I live in Canada trying to book a hotel in Montreal Canada. Why would I book this in American funds?!!! I immediately called Reservations.com and they wouldn’t help me reverse my refund. I was in communication back and forth explain, begging, pleading with them on this honest mistakes. We all make them and this one was going to cost me $900 with the exchange rate and the hotel even approved for my refund and they still wouldn’t help me. Shame on them!!!!! Now, I am out $900 for nothing. I would NEVER EVER use Reservations.com to book anything again and this is why I want to let everyone know not to use them either!!! SHAME ON YOU RESERVATIONS.COM ALL YOU DO IS TAKE PEOPLE’S HARD EARNED MONEY AND NOT HELP PEOPLE FOR A HONEST SIMPLE MISTAKE!!!!!