I made a reservation on 17 July and fully prepaid for it. I arrived at my hotel on 10/10/2023, to be told the reservation was never paid for, and the hotel demanded payment before I could check in. Several calls and emails later, the matter is still not resolved, and the customer service keeps telling me to wait.
UNACCEPTABLE!! These guys are thiefs!!
6 months ago
Reservations.com has a
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average rating
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136
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