The intent was to reserve a room directly with Ramada Helena MT and somehow reservationstays got in the middle of the reservation and it was actually made through them. The hotel had to cancel the reservation as it came through wrong. The hotel cancelled the reservation and said that should be all to get us the refund. Reservationstays demanded an email from the hotel, which was nonstandard, and the hotel did not comply. Reservationstays just kept our money.
2 years ago
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