Stay far away! This company has false advertising and uses bait-and-switch tactics. The website offered rooms for $187 and every time I tried to book that room at that rate, I got to the end of the process and a pop-up alert said the room was no longer available. I do this three times all with the same result. I called their 888 number and spoke to Leon Berola and another representative for over an hour. Every time they tried to book me a room at that rate, it showed they were no longer available even though their website said that it was available. So instead of paying about $400 for the weekend, I now have to pay $800. They said that their system wasn't connected to their website. So a multi-million dollar company doesn't have systems that talk to one another?! They also claimed they couldn't override the price. I filed an FTC complaint. This is fraud.
1 year ago
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