Don't waste your time. I purchased this thinking it would help. They were so nice as to tell me about the different programs they offered. They just about had me, that is until I gave them $110.00 towards their platinum program and 6 hours later my account was deducted from again. Lucky for me there was only $.97 in the account. But that didn't stop them from taking it. They had 5 different technicians make it sound good scratching their head as to what was wrong. But they were going to get it. When the last guy just ran a loop program and wasted 5 hours of my time. I have sent countless emails about the ordeal only to be told that they didn't take the $.97. Yet my bank and phone both said they did. And I was told by 3 different people it didn't happen. Even though I sent copies of my bank statment. SO many wanting a response that they started sending fake (computer) to "help me". I have recordings of all the disrespectful employees telling me I wasn't looking at what I was looking at. When I finally did get back in touch with a human He didn't listen to one word. He refunded me for the software. WHich wasn't what I intentionally wanted. I wanted my $110.00 back towards the "package deal". I received the $41.90 that same day, But yet to receive my $110.00 or the $.97 after speaking with two poeple that reassured me up and down I would get my refund in 24-48 hours. Guess what folks?? I still don't have it. I will be posting a link to show all I have said here to be true if I don't receive my money in the next 24-48. Pictures and recordings. I record my conversations for quality and legal reasons. Maybe they can use it to train the next batch of people of what not to do..