Restoro Limited Reviews

4.55 Rating 4,968 Reviews
90 %
of reviewers recommend Restoro Limited
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5

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I am still waiting to get the key and start using it, according to the scan there are quite a few issues to deal with. I was under the impression that I could use it when I paid for it, I have paid . support number #JEH-639-47239
Helpful Report
Hi Lynda, Our organization values provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. What was the toll-free number you call? We find that some of our customers with strict Email security platforms get their license keys sent to their JUNK and or SPAM folders. If after checking and you still didn't have the license key, please contact us through any of the below so we can assist you better. We'd like to help you sort this out, please expect an email from our team to better assist you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience. Thank you
Seemed to correct the problem in a timely manner.
Helpful Report
Hi Norman! Learning that you are satisfied with the repair makes our day! Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Well satisfied with the service.
Helpful Report
Hi Walter! It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
good app very good
Helpful Report
Hello Amir, We are glad to hear that all problems have been fixed. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
The Restoro representatives removed all of the viruses and malware from my computer using their remote tools. Everyone I dealt with was friendly, informed and professional. I am extremely happy with the service.
Helpful Report
Hi Jack, We were blown away by your positive words, wow! We really appreciate the time you took to write such a detailed review! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
The service was excellent. The staff were wonderful!!!!! They solved a complicated problem!!!!!
Helpful Report
Hello Lenore, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
everyone was polite, competent and helpful and inspired confidence that they could sort my problem for me
Helpful Report
Hello, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Restoro was willing to tackle a complex virus problem of which I was totally unaware. It took a number of hours but they were persistant. It is nice to work with obvious professionals!
Helpful Report
Hi Dr. Charles, We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Kim was very helpful and answered all my questions. The computer is now working well.
Helpful Report
Hi! Learning that you are satisfied with the repair makes our day! Kim will be surprised once he hear this conversation. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
outstanding performa
Helpful Report
Hi, We’re pleased that our team was able to provide you with exceptional service. Your review means a lot to us and lets us know we’re on the right track! Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I have an error code 0x800f0831. The google search said that Restoro could fix my issue. I paid the $27+ dollars and it did not fix my issue. I called the 800 number and it hangs up on my saying "sorry, an issue has occured". I went back and tried to do the software again and it says my code is no longer valid. I am done. Lost my money. No fix to computer.
Helpful Report
Hi Sally, Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. Definitely this is not the impression that we would like you to have. We would like to help you with your concern. Please expect an email from our support team to assist you. You may also contact us via Live Chat for us to be able to address your concern immediately. Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience for this matter. Phone: 1-888-575-7583 Email: support@restoro.com Have a nice day ahead and stay safe!
Excellent help with a difficult problem. Highly recommended.
Helpful Report
Hi Claudia, Thank you for the 5-star review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. You recommendation is highly appreciated. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I ran Restoro free scan and as expected it tried to sell me the product. No problem in paying for something I use. I purchased the 1 time fix key and went back to did another scan and inserted key. After pressing the correct the issues button it returned me to the sales ad page and tried to sell me the platinum edition and wouldn't do anything more. I tried 3 times with the same results (also as expected). I complained to Restoro (notice there are no phone numbers or physical address - another scam alert) didn't hear back from them for 3 days ("we'll get back to you within 24 hours") and told them I wanted my payment refunded. Days later they got ahold of me and told me they want to send me a survey - never got that either. Today I bought IOLO System Mechanic and ran it. Computer runs like a charm. Problems corrected. I still want my money back from Restoro.
Helpful Report
Hello David, Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make. We definitely could check on your account right away and refund the transaction as you requested. Please expect an email confirmation of your request within 24-48 hours. The amount will reflect onto your coming billing statement and if not, it should on the next. We shall also be looking into your recent experience with us. We truly appreciate your patience. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
service was accetable
Helpful Report
Hello, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Excellent service. Fast and very professional, and patient with a computer Luddite! If you have any computer problems these are the people to talk to.
Helpful Report
Hello Henry, It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Problem quickly solved impressed by the responses of the Agent Leonell.
Helpful Report
Hello Mark, It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I thank you for fixing my computer. It seems to work well.
Helpful Report
Hi Marilyn, We’re pleased that our team was able to provide you with exceptional service. Your review means a lot to us and lets us know we’re on the right track! Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Expertise is fantastic, the computer feels like new. I just sat back and watched it all happen Total satisfaction. If any future situation arises I would not hesitate to call in the Restoro staff. I was kept informed for the whole time required to repair my computer Sincere thanks to all involved at Restoro
Helpful Report
Hello Barry, It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
this does seem good but I am still being asked to join when I already have. This maybe due to the information not reaching where it should go, I only joined yesterday, but it did not finish fixing things when I had to leave.
Helpful Report
Hello Lynda, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Extremely pleased with the service provided. Very professional and helpful. Solved my issues and would surely recommend Restoro to my friends and my family. Thanks again.
Helpful Report
Hi Winston, We’re pleased that our team was able to provide you with exceptional service. Your review means a lot to us and lets us know we’re on the right track! Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Restoro Limited is rated 4.55 based on 4,968 reviews