Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,168 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Metrics

Info

4.6

Based on 10,168 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ich möchte zumindest die angekündigte kostenlose Reparatur durchgeführt haben. Ich kann zu Zeit nichts ausdrucken und möchte trotzdem eventuell dieses Programm kaufen. Ichbringe dann die Überweisung persönlich zur Bank. meine Telefon Nummer +49 40 1570 0303243 Danke R. Nolte”

Helpful Report

Hallo Rüdiger, Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Es tut uns leid zu hören, dass Ihre Erfahrung nicht die Qualität war, die Sie erwartet haben. Diesen Eindruck möchten wir Ihnen nicht vermitteln. Dürfen wir vorschlagen, uns stattdessen per Live-Chat zu kontaktieren, damit wir uns umgehend um Ihr Anliegen kümmern können. Chat: Gehen Sie zu www.support.restoro.com > klicken Sie auf „Live Support“ Wir schätzen Ihre Geduld in dieser Angelegenheit. Reichen Sie ein Ticket ein: https://www.restoro.com/submit-ticket/ E-Mail: support@restoro.com Habt einen schönen Tag und bleibt gesund!

“je vois des reparation à faire mais je ne peux reprendre la main merci de me répondre sur micol1947@gmail.com”

Helpful Report

Bonjour, Merci d'avoir posté un avis et nous sommes désolés d'apprendre que votre expérience n'a pas été de la qualité que vous attendiez. Si vous êtes prêt à en discuter davantage, veuillez nous contacter directement sur notre ligne d'assistance technique ci-dessous. Nous nous engageons à fournir un excellent service client et sommes impatients d'avoir de vos nouvelles. Courriel : support@restoro.com Chat : https://tinyurl.com/RestoroLiveChat

“Restoro only loaded 10%”

Helpful Report

Hello Andrew, Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make. We could definitely check on your account right away and refund the transaction as you requested. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience on this matter

“I paid to restore and now you are telling i have the same thing wrong with it that i paid 29.00 and now the price went up again last night the price $2.00 a month to equal $19.95 for year I think I'll look for some one else that is a little more truthful about there product. C E LeBarron”

Helpful Report

Hello, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately and resolve the issue as quickly as possible. Chat: Go to www.support.restoro.com > click on ''Live Support" Email: support@restoro.com Submit a Ticket: https://www.restoro.com/submit-ticket/ We hope to hear from you and we appreciate your patience. Thank you

“This is the second time I renewed a 1 Year. The submission of the KEY either disappears or is impossible to find anywhere in the SITE. Very disappointing. If you pay for it you should have a clean and "Always accessible way to enter the new key and verification for the renewal on the site like a box. The APP itself has nothing in Settings of any MNU feature for renewal.”

Helpful Report

Hi Greg, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. It might have been possible that the previous license key was still active. Usually once the license key expires, it will ask for a new license key and by then, the new one can be entered after renewal. Nevertheless, we will make sure that your experience and recommendations to improve our software. If you are still having difficulties or would need assistance with entering the new license key after renewal, you may contact us via Live Chat for immediate assistance. Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Have a nice day ahead and stay safe!

“i dont know if im connected or no”

Helpful Report

Hi Anthony, How can we be of assistance? Were you speaking with one of our representatives? Are you having problems running Restoro? You may also reach us via Live Chat for us to assist you immediately. You can also send us an email or give us a call. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com We hope to hear from you and we appreciate your patience.

“Lorsque je veux commander, les tarifs divers s'affichent uniquement en flamand. Je vis dans la partie francophone du pays et donc je ne suis pas obligé d'accepter le flamand!”

Helpful Report

Bonjour Patrick, Nous vous remercions d'avoir attiré l'attention sur cette question. Nous sommes désolés d'apprendre que votre expérience n'a pas été de la qualité que vous attendiez. Nous aimerions vous aider à résoudre ce problème, mais la plate-forme ne nous permettra pas d'afficher les détails de votre compte. Veuillez nous contacter via le chat en direct ou par téléphone pour un dépannage supplémentaire ? Chat : https://tinyurl.com/RestoroLiveChat Courriel : support@restoro.com Nous espérons avoir de vos nouvelles et nous apprécions votre patience.

“A lot of problems with starting Repairing.”

Helpful Report

Hello, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We would be able to provide assistance when there are issues starting the repair. Unfortunately, the platform cannot display any of your information. Please contact us via Live Chat so that we can address your concerns immediately. Chat: https://tinyurl.com/RestoroLiveChat You may also reach us via phone or email. Phone: 1-888-575-7583 Email: support@restoro.com Thank you for your patience on this matter. Have a nice day ahead and stay safe!

“I have already purchased the $27.95 fix. Please use this to repair.”

Helpful Report

Hi, Thank you for bringing this matter to our attention. This is not the experience that we want our customers to have, and truly we apologize for that. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat or Email for us to assist you immediately and resolve the issue as quickly as possible. Chat: https://tinyurl.com/RestoroLiveChat Email: support@restoro.com Phone: 1-888-575-7583

“I could NOT proceed until I spent some money. So much for the free version.”

Helpful Report

Hello Thomas, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go! If you intend to use the free manual license key, do not click on "Fix All Items". Click on 'Repair' on each issue found. Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Manually select each item found and click on 'Repair'. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

“Paid for 1 time use, thought it was needed because it was recommended by the reviews on website for Microsoft. Did NOT fix the issue. Microsoft WORD not opening with error: "The operating system is not presently configured to run this application." The error just showed without warning, no other issues... Took just over 25 minutes but again, fixed nothing. Thought is was the fix that was needed.”

Helpful Report

Hi, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you’re open to discussing this further, please contact us at our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Viel versprechen und nachher abkassieren wollen! Verarschen kann ich mich selber!”

Helpful Report

Hallo Desra, Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir möchten, dass Sie sich wohl fühlen, wenn Sie gute oder schlechte Nachrichten mit uns teilen. Wir nehmen alle Bewertungen ernst und werden sie in unseren kontinuierlichen Verbesserungsbemühungen verwenden. Wenn wir noch etwas für Sie tun können, lassen Sie es uns bitte wissen. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I thought you would get rid of files that were decreasing my computer memory. Instead, once I had paid the $ 28.00 for Resolvo. I had to pay a much larger fee to get the computer fixed. Too much salesmanship.”

Helpful Report

Hi, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We take all reviews seriously and will use them in our continuous improvement efforts. If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Hej ? jag har inte dåliga upplevelser jag är bara en gammal gubbe som inte kan hantera datorn ?”

Helpful Report

Hej Hans Tack för recensionen. Vi vill att du ska känna dig bekväm med att dela bra eller dåliga nyheter med oss. Om det finns något annat vi kan göra för dig, vänligen meddela oss. E-post: support@restoro.com Chatt: https://tinyurl.com/RestoroLiveChat

“It only took 9+ tech and 4 days over 3 weeks to get a scubbed clean computer.”

Helpful Report

Hi Joseph We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“... reading the reviews, if "Clarito" leaves, you are screwed... in the meantime you are asking me to pay for something that is not tested even though you says 24 hour free trial...”

Helpful Report

Hi DD We love hearing from our customers and we’re always looking for ways to improve our product. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“My computer will not restart after running restoro and restore points are not working. Customer service did not reply for a week. When I emailed them again requesting help they did get back to me and have tried to resolve my issues via message which was helpful and I liked the assistant who I was dealing with. The issue is not yet resolved but fingers crossed it can be sorted as they have said I can contact them again if their suggestions don't work. At this point in time I wish I did not purchase this software.”

Helpful Report

Hello Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Should the need arise please contact us directly through any of the below and we can book you an appointment with one of our subject matter expert. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Albeit, Restoro did fix my immediate problem with my desktop, I'm still confused as to what I purchased for $500. Not near enough follow-up to describe how and when to use this service for what I was told was good for up to 7 devices. Also, no directions as to how to utilize the McAfee and CyberGhost programs included. Feeling a little lost and that I spent WAY too much for this service.”

Helpful Report

Hi Ness, Thank you for letting us know about this one. Please expect an email from us with regards to this matter. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“j,ai payer 2 fois et je ne peut restore”

Helpful Report

Bonjour Robert, Merci d'avoir porté ce problème à notre attention et nous sommes désolés d'apprendre que votre expérience n'a pas été de la qualité que vous attendiez. Veuillez attendre un e-mail de notre part pour régler ce problème. Nous apprécions votre patience. Faites-nous savoir si vous avez encore d'autres préoccupations. Courriel : support@restoro.com Chat : https://tinyurl.com/RestoroLiveChat

“it didnt work much took 2 hrs then restart and rerun program not”

Helpful Report

Hello! Thanks for letting us know about this matter. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Could you please contact us directly on our support channels below so we can check your account and assist you properly? We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Restoro Limited is rated 4.6 based on 10,168 reviews