Restoro Limited Reviews

4.6 Rating 9,188 Reviews
91 %
of reviewers recommend Restoro Limited
4.6
Based on 9,188 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
I could NOT proceed until I spent some money. So much for the free version.
Helpful Report
Hello Thomas, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go! If you intend to use the free manual license key, do not click on "Fix All Items". Click on 'Repair' on each issue found. Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Manually select each item found and click on 'Repair'. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
Paid for 1 time use, thought it was needed because it was recommended by the reviews on website for Microsoft. Did NOT fix the issue. Microsoft WORD not opening with error: "The operating system is not presently configured to run this application." The error just showed without warning, no other issues... Took just over 25 minutes but again, fixed nothing. Thought is was the fix that was needed.
Helpful Report
Hi, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you’re open to discussing this further, please contact us at our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Viel versprechen und nachher abkassieren wollen! Verarschen kann ich mich selber!
Helpful Report
Hallo Desra, Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir möchten, dass Sie sich wohl fühlen, wenn Sie gute oder schlechte Nachrichten mit uns teilen. Wir nehmen alle Bewertungen ernst und werden sie in unseren kontinuierlichen Verbesserungsbemühungen verwenden. Wenn wir noch etwas für Sie tun können, lassen Sie es uns bitte wissen. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I thought you would get rid of files that were decreasing my computer memory. Instead, once I had paid the $ 28.00 for Resolvo. I had to pay a much larger fee to get the computer fixed. Too much salesmanship.
Helpful Report
Hi, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We take all reviews seriously and will use them in our continuous improvement efforts. If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Hej ? jag har inte dåliga upplevelser jag är bara en gammal gubbe som inte kan hantera datorn ?
Helpful Report
Hej Hans Tack för recensionen. Vi vill att du ska känna dig bekväm med att dela bra eller dåliga nyheter med oss. Om det finns något annat vi kan göra för dig, vänligen meddela oss. E-post: support@restoro.com Chatt: https://tinyurl.com/RestoroLiveChat
It only took 9+ tech and 4 days over 3 weeks to get a scubbed clean computer.
Helpful Report
Hi Joseph We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
... reading the reviews, if "Clarito" leaves, you are screwed... in the meantime you are asking me to pay for something that is not tested even though you says 24 hour free trial...
Helpful Report
Hi DD We love hearing from our customers and we’re always looking for ways to improve our product. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
My computer will not restart after running restoro and restore points are not working. Customer service did not reply for a week. When I emailed them again requesting help they did get back to me and have tried to resolve my issues via message which was helpful and I liked the assistant who I was dealing with. The issue is not yet resolved but fingers crossed it can be sorted as they have said I can contact them again if their suggestions don't work. At this point in time I wish I did not purchase this software.
Helpful Report
Hello Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Should the need arise please contact us directly through any of the below and we can book you an appointment with one of our subject matter expert. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Albeit, Restoro did fix my immediate problem with my desktop, I'm still confused as to what I purchased for $500. Not near enough follow-up to describe how and when to use this service for what I was told was good for up to 7 devices. Also, no directions as to how to utilize the McAfee and CyberGhost programs included. Feeling a little lost and that I spent WAY too much for this service.
Helpful Report
Hi Ness, Thank you for letting us know about this one. Please expect an email from us with regards to this matter. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
j,ai payer 2 fois et je ne peut restore
Helpful Report
Bonjour Robert, Merci d'avoir porté ce problème à notre attention et nous sommes désolés d'apprendre que votre expérience n'a pas été de la qualité que vous attendiez. Veuillez attendre un e-mail de notre part pour régler ce problème. Nous apprécions votre patience. Faites-nous savoir si vous avez encore d'autres préoccupations. Courriel : support@restoro.com Chat : https://tinyurl.com/RestoroLiveChat
it didnt work much took 2 hrs then restart and rerun program not
Helpful Report
Hello! Thanks for letting us know about this matter. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Could you please contact us directly on our support channels below so we can check your account and assist you properly? We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I tried to run it but it didn't respond.
Helpful Report
Hello Charles, Thank you for posting a review. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. We'd like to investigate further the issue you encountered using the software, however, the platform won't allow us to view your account details. Could you please contact us directly on our support channels below? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.
I have paid took money twice from my account,still want me to pay ,still not fixed. come on .
Helpful Report
Hello, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I would like to give a 5 star, but not being the first time when a tool it is claiming that it can fix win10 issues, I was expecting not to be entirely true. This is why I preferred to test first the free version (manual fix) and to check. So, I am sorry to give you this not positive feedback but, after a long manual fix, for 3 times now, using your tool, the issues are the same: - Crashed programs: Dbxsvc - listed as fixed but not. The issue persist from a Restoro run to another. - Brocken Registry: Startup (1 issue), MissingValues (147 issues) and TypeLib (1 issue), are all persistent too. - Privacy Traces: Chrome (14 issues) and Microsoft Internet Explorer (231 issues) are persistent too. Junk Files: 316.7MB that are still there, whatever I try to clean with restoro. So, with all these, should I congratulate myself for not spending money or to believe than a payed version will simply work much better?
Helpful Report
Hello Gabriel, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately, the software could not cover all third-party applications, as such, we offer an optional service add-on to the license that you purchased. We'd like to help you sort this out. Please expect an email from our team to better assist you. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We wish you a nice day and stay safe!
temp programs needed to run simulator, was removed,, bad reinstalled prog. and it removed them again.
Helpful Report
Hello Richard, Thank you for bringing up your concern to our attention. We understand how you feel about this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I still have issues after 3 plus hours of waiting. I will be calling back tomorrow to try to resolve the issues. I sure hope they can be resolved.
Helpful Report
Hi Lawrence Thank you for taking the time to write us a review. We want you to feel comfortable sharing good or bad news with us. We are so sorry that your experience with us fell short of expectations. We also want to thank you for giving us a chance to make things right. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I came across this Restoro repair web site, when looking for assistance to get my computer working properly. The customer service representative charged me $369.25, after I paid, $61.00 they had requested before I talked to that representative. I was livid! I really needed help removing the viruses from my hard drive. So I watched Travis, the technician, work on my computer. he would come and go on my PC when working on it. then went into the section were you turn programs etc. off and on. He disabled several of them. I was not happy. Whan=en all done; I still couldn't install any new program. I lost Print Master, and needed it back. 3 calls, after the fist call; I got 3 refunds amounting to 371.25 with $56.00 paid to them, and they turned off my services/subscription. On the 3rd call, the representative activated one single PC with Restoro. So After all of that, I got what I paid for. I'm exhausted, and still can't install any programs.
Helpful Report
Hi Barbara, Thank you for bringing this matter to our attention. We are very sad to learn that we failed to meet your expectations in this instance. Please expect an email from us so we can sort this out. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Downloaded and ran Found no Difference...
Helpful Report
Hello Steven, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat or phone for additional troubleshooting? Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com We hope to hear from you and we appreciate your patience.
es hat mir fast geholfen. Leider kam es nicht mehr zum Ende, da das Program vorher abgebrochen hat.
Helpful Report
Hallo Gustav Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Wir möchten, dass Sie sich wohl fühlen, wenn Sie gute oder schlechte Nachrichten mit uns teilen. Welche Probleme versuchen Sie mit der Software zu lösen? Bitte beachten Sie, dass das Restoro-Programm auf die Reparatur von Windows spezialisiert ist. Es scannt und diagnostiziert und repariert dann Ihren beschädigten PC mit einer Technologie, die nicht nur Ihr Windows-Betriebssystem repariert, sondern auch den bereits entstandenen Schaden mit einer vollständigen Datenbank von Ersatzdateien rückgängig macht. Der Kauf eines Lizenzschlüssels ist optional, da wir auch einen kostenlosen Testlizenzschlüssel anbieten, um eine manuelle Reparatur durchzuführen. Melden Sie sich einfach auf www.restoro.com/pricing an und suchen Sie nach etwas, auf dem „kostenlose manuelle Reparatur“ steht. Geben Sie die Details ein und wir senden Ihnen Ihren kostenlosen Schlüssel per E-Mail. Wenn Sie den kostenlosen manuellen Lizenzschlüssel verwenden möchten, klicken Sie nicht auf „Alle Elemente reparieren“. Wenn Sie auf „Alle Elemente reparieren“ klicken, werden Sie zur Preisseite weitergeleitet, da für die automatische Reparatur ein kostenpflichtiger Lizenzschlüssel erforderlich ist. Lassen Sie uns wissen, wenn Sie noch andere Bedenken haben. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
THE GUYS DID A EXTRA SPECIAL GOOD JOB
Helpful Report
Hi Martin! We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Restoro Limited is rated 4.6 based on 9,188 reviews