Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,170 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.6

Based on 10,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1-888-575-7583

Email:

support@restoro.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

Write Your review

Tell us how Restoro Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought that my computer email problem was fixed with a fast repair and gave a good review. However, there was a remaining glitch, but I could use my email Outlook program. Of more importance my security program, Trend Micro, was partially wiped out, and I get no scans. I am getting some protection from the Google Chrome browser program. Now, I have to take it in to a repair outfit that I trust, and my payment to Restoro is down the drain.”

Helpful Report

Posted 3 years ago

Hello Harold, Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. Please expect an email from us and let's work together again and resolve the issues as quickly as possible. We appreciate your patience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“After three weeks my problem reoccurred, leaving me over £100 out of pocket. Needless to say, I won't be using your services again.”

Helpful Report

Posted 3 years ago

Hi Jaff, Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. We'd like to help you sort this out and fix your computer issues. Please expect an email or a call from our technical team. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience. Thank you

Posted 3 years ago

“Problem wasn't corrected. I tried calling back, left messages, never received return calls!”

Helpful Report

Posted 3 years ago

Hi Nova, Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. We would appreciate another chance to earn your business. Let us set up another manual repair. Please expect an email from us. We appreciate your patience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“Originally paid $40 for them to tell me what was wrong. Then they wanted $200 to fix it. Finally settled for the $40 refunded and $120 to fix. Then it took them two days to repair it. The original problem was pc going to blue screen. After they worked on it the first day,I couldn't connect to the internet. After four hours the second day it appears to be fixed.”

Helpful Report

Posted 3 years ago

Hello Russ, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. Your feedback helps us get better. This is on us. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“The app is nice, seems that it fixed a lot of issues on my PC. But I won't buy again as I'm sure that I clicked on the 1 year unlimited use and they instead gave me a one time use purchase. It makes no sense that I want to get a 1 time use while I can pay 10 USD extra to get a full year.”

Helpful Report

Posted 3 years ago

Hello! Thank you for bringing this matter to our attention. We are sorry that your experience didn’t quite match your expectations. Please expect an email from us to sort this out. We appreciate your patience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“After repair it is not easy to tell what has been speeded up etc BUT after my last repair I am not able to access my photos on Picasa 3.Later update. I tried to scan again, but was told that there was not enough space to repair, AFTER i had deleted two videos, AND there was enough space two days ago”

Helpful Report

Posted 3 years ago

Hello Herbert, Thank you for contacting us. Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software does not cover all third party applications, such as Picasso. We do however offer manual assistance through our efficient technical support team to help you with your 3rd party applications. If you continue to have the same as mentioned please care to contact us directly through any of the below. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“I have grave doubts that Restoro personnel found any malware, trojans, viruses, or anything hazardous on the laptop that the Restoro "technician" examined. I asked for a list of the technician's findings and I got none. I voluntarily paid Restoro for whatever they think they did. I believe that I could have done the same things on my own using Malwarebytes, Avast, Alice, Microsoft, and Clary products. I bought nothing and I gave Restoro a back door into my laptop. I am not a happy user.”

Helpful Report

Posted 4 years ago

Hello Cynthia, Thank you for bring this up to our attention and we're sorry to hear that your experience was not the quality you expected. Restoro is an online tool that can repair the computer's operating system issues with a few clicks by replacing defective OS files with fresh ones from our vast repository system. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files. We value our customers and we want to do our best to address your concerns and try to guide you to a possible resolution for your issue. Please expect a call or an email from our technical team to better assist you with your concern, especially with the list of issues and or malware found on your computer. We appreciate your patience for this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a nice day ahead and stay safe!

Posted 4 years ago

“I was having some performance issues and a screen blinking problem that's irritating. After updating drivers, switching to another browser and doing what I know how to do, problems persisted. I had about 4000 items in my event log. Paid for a one time clean up, and was advised I could pay a professional to address and clean up the event log. I paid an added $150 for this. Once done, the event log was cleared, but the blinking is still happening, and I now how even more issues in my event log....some are the same as prior and some added issues I didn't have before receiving service. I'm not super tech savvy, so maybe I'm not understanding the benefits, but to me, things are not resolved and seem to be worse.”

Helpful Report

Posted 4 years ago

Hello Deborah, Thank you for bringing this matter to our attention we are very sad to learn that we failed to meet your expectations in this instance. We will send you an email and let us set up another session in order to sort things out. We appreciate your patience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“for what I paid I expected smooth sailing form here on out for at least a while. Still having problems, even after running it multiple times. Still having crashes and slow start ups, and several freezings , to where I had to shut it down and reboot. Wished it had done more. Wish I could get a refund, it was a lot of money for me, and it would have been better suited going toward a new computer. I was told it would be like I took it to the show and had every thing wrong fixed, but this is not the case”

Helpful Report

Posted 4 years ago

Hello Bryan, Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed in this instance. To make sure we lived up to your expectations our team will contact you directly to resolve the matter. Should you prefer a certain time and date to discuss, just let us know through any of the below. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“We began at about 3pm on a Sunday afternoon and worked through to 4am Monday morning. I intended to seek help for a single, old, slow computer. I went to Restoro because I read some reviews that rated them very highly. Melody was the sales person who took my call as the free program needed to be initialized. She ran Restoro then switched to another program which I was not familiar with. Melody said it was from Microsoft. She showed me various faults, including malware etc. Strangely, other programs that I ran previous to the call did not report the same problems. So, I agreed that we should check a second, faster, and much newer computer. Melody showed the exact same malware appeared on both computers. After an enormous fee was agreed upon, to repair both computers, a tech called Redeken came on the line. He worked for a long time but he did not communicate well. After several hours he said that all was complete. I checked the work and it was not finished. When I pressed him to complete the job he said that he would call the next day as he had to go home. I pressed him and a supervisor came on the line and said that a senior tech, Row, would assist me. During the repair we communicated via the chat facility. When he claimed that all was completed I requested that he run Restoro and the other program that Melody had used. He did not know what that other program was and therefore he could not demonstrate that the repair was absolutely complete. He did try to snow me with a lot of conversation about temporary files accumulating. Tmp files was not my concern but the malware was. I ran other programs to test for malware but I never saw what Melody showed me, neither did I see evidence that the malware was removed. Supposedly it was removed manually. Row got so tired of trying to answer chat questions he called me on the phone. We talked a long time and quit working at 4am. He followed up with a prearranged call the next day at 7pm. That lasted one hour and he demonstrated a CyberGost8. My older computer has a brand new Microsoft update, yeah! However, I didn’t learn until many hours later that for best results it requires 16GB of RAM, not 4GB. (I learned that by reading an article on the Restoro FB page. I wish someone had told me. Conclusion: the old computer runs with the very latest Windows 10, 20H2 but it doesn’t have an Office Suite yet. The newer computer seems to work the same as it ever did, nothing wrong, and just as fast as before. My son called me a fool for using Restoro because of the many negative reviews. I am retired, on a fixed income, and the last company that I tried to get help from were absolutely no good. They kept my computer for days. Restoro just kept me from 3pm to 4pm and then they came back the next day for another hour. The money was way too much and the level of satisfaction is just like a bad dream. That malware may be my next nightmare, if it is still present. Finally, the tech asked me to write a review and to complete a satisfaction survey. Sadly, the supervisor did not send the questions.”

Helpful Report

Posted 4 years ago

Hello Chris, Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. Our team is now investigating the correspondences you had with our members and will correct the needed. We will call or send you an email with regards to the issues you've encountered We hope to hear from you. Thank you for your patience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“first you never scan all files, Restoro don't scan are fix any file so why charge, beside i thought we paid for Restoro, your real threat to my comp and file is none other then Restoro, people read where it tell u about it.”

Helpful Report

Posted 4 years ago

Hello Jeanie, Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. It is because of its unique manner of resolving problems it is sometimes tagged as malicious by other similar platforms- this patented technology passed several certifications before it was introduced to the public. If you wish to use the product for free please log on to www.restoro.com/pricing and click on "FREE MANUAL REPAIR" Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“Spent an hour and a half with one representative who then advises me she has to transfer me to another. And then the next person proceeds to ask me what is wrong with my computer. Took me about five hours to get my computer fixed (I hope it is).”

Helpful Report

Posted 4 years ago

Hello. Thank you for posting a review. We respect and understand your thoughts. Please be informed that our technicians are trained to identify and isolate the issue to provide our customers with a quick resolution to their concerns. If in any case that you will again need our assistance, please don't hesitate to contact us whenever you need assistance or if you have questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!

Posted 4 years ago

“I don't appreciate that a clean computer app was deleted without my approval. And I am still being hacked”

Helpful Report

Posted 4 years ago

Hi Kahtryn, We are saddened to know that you are still having issues with your computer. We understand that this can be alarming. Rest assured that we are here to assist you with your concerns. When was the app removed from your computer? What are the signs that you experience indicating that your system is still being hacked? We would love to help. To better assist you, please do contact thru any of the following channels below: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com Have a good day!

Posted 4 years ago

“The very first time I used your service it was great and I joined for a year. The second and only other time I used your service terrible. After waiting on line for some time I was told leave a message and someone would call me back. No one ever called and I had to get locale help. Charles Small”

Helpful Report

Posted 4 years ago

Hi Charles, Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. Definitely this is not the impression that we would like you to have. We have endorsed your concern to our Technical team for immediate contact as soon as possible. You may also try our Live Chat for any immediate concerns. Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience for this matter. Phone: 1-888-575-7583 Email: support@restoro.com Have a nice day ahead and stay safe!

Posted 4 years ago

“I was not happy at the end of the fix that I was charged $127.00 for the fix and the charge was from another company all together. Felt like bate and switch to me.”

Helpful Report

Posted 4 years ago

Hi Jan, We appreciate that you brought this up to our attention. We truly regret that you were not satisfied with the services and fix rendered by our team. Looking into your account, it was indicated that the issue was resolved. We would love to learn more about your concern and make it right. We are sending you an email to give us the chance to discuss this further. We hope we can work on any possible ways to make it a better experience for you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a nice day ahead and stay safe!

Posted 4 years ago

“not up-front on cost at beginning. sad practice!”

Helpful Report

Posted 4 years ago

Hello, Thank you for trying our product to avail of our Free manual repair simply log on to reimageplus.com/pricing and look for the "Free manual repair" simply register and wait for the free license key to be sent to your email. Should you have further questions please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

Hello! We would like to apologize if we are unable to meet your expectations. May we know what exactly happen? We are unable to find any account information or subscription to the software? If you can, please send us an email using the information below with the correct Order# and email use to purchase the subscription to the software for us to pull up your account. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Have a nice day ahead and stay safe!

Posted 4 years ago

“Beware!!!! I purchased the program, ran it, and then left the computer for two days...when I came back it ran a scan and identified "hundreds" of issues to fix. Having purchased only the single scan they were not fixable. But that raised a question of how can a computer be "fixed" and two days later end up with hundreds of items to fix even thought it was not used? So maybe you need to purchase the year subscription or maybe it really didnt fix the computer. I purchased it trying to fix an audio issue which it did not fix nor identify. So for me it was a no go. Just beware.”

Helpful Report

Posted 4 years ago

Hi, Thank you for bringing up this matter to our attention. We understand your concerns if the issues found were indeed fixed. Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. With this in mind, if the issues are still present or showing up, it may involve factors that are beyond the software's scope of support. To further evaluate the issue, we recommend for you to contact us for us to assist you better. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

Posted 4 years ago

“My license code was working only the first time than stoped and asking to buy Rastoro again? The table of the list license key shows "License Key status Used 1/13/2021" Yes, used only once, but I subscribed for a year?”

Helpful Report

Posted 4 years ago

Hi Allalen, We highly appreciate that you brought this to our attention. We want to apologize for any inconveniences or problems that these issues caused you. We highly appreciate your feedback and we would like to investigate this further. For the meantime, we have endorsed your concern to our technical team to address the issue. Please expect an email to further assist you with your concern. We highly appreciate your patience on this matter. For any urgent concerns, you may reach us at: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Thank you and have a nice day!

Posted 4 years ago

“The guys were polite, which is lovely and appreciated, unfortunately my computer continued to run slowly and I had to get my friend to come up and clean it out, Norton turned out to be the problem, she removed over 100gig of Norton saved stuff, she removed it, while she was there she also removed restoro and put a different antivirus on for me, obviously I would like the refund you promised, thanks.”

Helpful Report

Posted 4 years ago

Hi Kathleen, We want to apologize for any inconveniences or problems that these issues caused you. We highly appreciate your feedback and we will like to investigate this further. Definitely this is not the experience that we want you to have. For the meantime, we have endorsed your concern to our Customer Service Team and they will call you to discuss your request. We highly appreciate your patience on this matter. For any urgent concerns, you may reach us at: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Thank you and have a nice day!

Posted 4 years ago

“Ich bin absolut unzufrieden, ich musste 550 Dollar zahlen, aber ein zufriedenstellendes Ergebnis ist nicht zu verzeichnen, obwohl sich Herr Himal viel Mühe gegeben hat. Schade um das Geld, mein Rechner läuft nach wie vor nicht richtig I am absolutely dissatisfied, I had to pay $ 550, but a satisfactory result is not recorded, although Mr. Himal has given much afford It's a shame about the money, my computer is still not working properly (Bearbeitet)Original wiederherstellen”

Helpful Report

Posted 4 years ago

Hallo, Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Bitte erwarten Sie einen Kontakt / Anruf, um die Probleme auf Ihrem Computer weiter zu beheben. Wir entschuldigen uns für etwaige Unannehmlichkeiten. Wenn Sie sofortige Hilfe benötigen, können Sie uns über die folgenden Kanäle kontaktieren: Telefon: 1-888-575-7583 E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Wir wünschen Ihnen einen schönen Tag und bleiben in Sicherheit!

Posted 4 years ago

Restoro Limited is rated 4.6 based on 10,170 reviews