Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,168 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Metrics

Info

4.6

Based on 10,168 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To start with, when trying to activate it it keeps telling me my key is wrong. If that's the case maybe you should send the CORRECT one. Secondly, I opted out of reoccurring payments and it won't work now. you took payment and I can only use it ONE TIME. I don't think so. Fix the problem people”

Helpful Report

Hi James, Thank you for bringing up this matter to our attention. We are sorry to hear that your experience was not of the quality that you expected. Upon checking, the key has been reactivated as courtesy. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com Have a good day!

“It tells me I have over 6000 problems & it fixed 318 of them. Hell my mother would say & do the same thing, with a 2Dollar belt.”

Helpful Report

Hello Daniel, Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. This is far better than any 2 dollar belt you can get for your computer. Want to know more and or try our product for free? Please contact us at: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

“paid a few hundred dollars to fix an issue, had a nice and helpful technician allowed computer control - in the end did not know what caused the issue, so basically waisted my money. Dell XPS 13 - Windows 10 Urs”

Helpful Report

Hi Urs, thank you for letting us know and we apologize on this experience. Based on the last technician's interaction, the problem appears to be caused by a fauilty hardware. Again, we apologize that we were not able to resolve your initial concerns but should you have any other issues on the computer, please do not hesitate to contact us back so we can assist you. Chat: http://support.restoro.com/visitor/index.php?/restoro_default/LiveChat/Chat/Request/_sessionID=piotk4rbu0dyj4wfo1pna51b5yg7n565/_proactive=0/_filterDepartmentID=/_randomNumber=25/_fullName=/_email=/_promptType=chat Phone Line: 1-888-575-7583 Website: www.restoro.com Have a great day and hopy holidays!

“i;m disapointed witu your apporch”

Helpful Report

Hello Glen, Upon checking your account there was a repair session weeks ago on your computer. Are you still having problem on your computer? We would like to know when is the best time that we can contact you for repair session. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Have a good day!

“it did not fix my main issue re printing comes out very tiny and not a4.wasted money.”

Helpful Report

Hello, Thank you for your feedback. May we direct you to the proper channel where we can assist you further please? You can contact us directly from here: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

“trying to do the 'manual repair' only left me with multiple downloads that lead back to the manual repair offer. You are prompted to install the download and enter a security key that they do give you but all it does is go around in circles and does no fixes only assesses and promises. Not worthy of a pay account attempt. If you cant at least give me a dummied free version that works Im not buyin nuttin. Ill go back to advanced system care”

Helpful Report

Hello Stever, Thank you for bringing up this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you you free key via email. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a nice day ahead!

“my lap top is worse than before”

Helpful Report

Hi Daphne, Thank you for bringing up this matter to our attention. We are sorry to hear that your experience was not of the quality that you expected. We sent you an email regarding your concern. Please let us know when we can call you so we can assign a technician to fix your concern as soon as possible. Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

“After I got off the phone with your person and opened another Google window, I found I had the same issue as before - fuzzy font display with Google. This was not a problem before I first worked with Restoro. I was on the phone with your people for HOURS on Tuesday and was shuffled back and forth between technicians. Is this because people didn't know what they were doing? Other issues: When I paid my invoice, it was billed to another name and the emails I got from you were from a THIRD company name. In addition, when you confirmed an appointment with me, you listed Phillipine time. How am I supposed to know what time that is??? I am on U. S. Mountain time. You need to give your clients the correct time that THEY are in. No, I am not very happy with Restoro and could not recommend your services. I am still having the font display problem and considering asking for my money back. I do not have more time to waste.”

Helpful Report

Hello, We are very sorry for what you have experienced. We will investigate further and sent you an email with a reference ID OHM-916-65347. Also, we would like to work with you again and resolve the issues as quickly as possible. Please send us an email or call us at our support channels below: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We look forward to your email or call. Thank you.

“The restoration I received was so partial that it had to be re-done”

Helpful Report

Hello, Thank you for bringing this matter to our attention. We’re sorry to hear that your experience was not of the quality you expected.Please elaborate your concern so we can fix the issue as quickly as possible. We appreciate your patience. Please call us or send us an email regarding your concern. Please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-974-6455 Have a great day!

“Don't use this program it does not repair unless you buy it in other words it will scan for free and won't repair, so don't waste your time unless you're buying it.”

Helpful Report

Hi Robert, We appreciate that you took time to leave us a feedback. We understand that some customer may opt to use a software without subscription or payment. Our program does not only offer a free scan, but also a free manual license key. Though different from a paid version, you may acquire a free license key from our pricing page. Visit https://www.restoro.com/pricing/ then scroll down to the bottom and click on "Free Manual Repair". Fill up the necessary information and a manual license key will be sent to your email. > Once the scan is done, scroll down to the bottom of the results where you see the "I have a license key" box. Enter the license key including the dashes, then click OK. License key: > Click on the "Repair" button for each items found. Once all items are repaired, it will ask to restart the PC to apply the changes. We hope this answers your concern for today. Should you need help, please do not hesitate to contact us. We are available 24/7. Email: support@restoro.com Have a good day!

“Not sure what this program did for me. I paid and was disappointed. I really don't know what it did for me. Have not seen any improvement. Just more of the same nothing. I would like to know what it did for me...….Can anyone show me the actual performance increase and how was it done.”

Helpful Report

Hi Tom, We want to first apologize for any inconvenience or problems that these issues caused you. May we know what are the issues you are trying to resolve using Restoro? Please check your email as we created a ticket for this concern. You may also reach us out through the below channels: Email: support@restoro.com Have a good day!

“Hola el programa muy bueno pero no tengo tarjeta de credito para pagar una licencia, alguien pudiera compartir la licencia conmigo, por favor.”

Helpful Report

Hola Rene, Gracias por su interés en utilizar el programa Restoro. Consulte su correo electrónico para obtener las instrucciones paso a paso que le enviamos para hacer uso de la reparación manual gratuita de Restoro. Si necesita ayuda, no dude en contactarnos. Estamos disponibles 24/7. Correo electrónico: support@restoro.com Teléfono: 1-888-974-6455 ¡Que tengas un gran día!

“When I opened the site and was reading I don't recall ever seeing anything about having to pay anything especially giving access to my computer so trustingly. And you probably should not say that the service would take two minutes to repair issues with my computer because I actually had to stop it on a number of occasions because it seemed like it was trying to hack my hard drive. I'm not disappointed or anger about the service I was just expecting a a better service.”

Helpful Report

Hi Thomas, We would like to thank you for bringing this up to our attention. We sincerely apologize if the software was not able to meet your expectations. Restoro is an online repair tool for Windows. It can reverse the damage and repair corrupted system files of your Windows Operating system. The scan time may vary from one device to another. Typically, it may take as quick as 2 minutes, but may take longer due to the number of files to be scanned. We assure you that its only function is to scan and repair, and never to hack anything in your system. We also understand that other users may opt to try out the software first, the reason why we offer a free trial manual license key in our website. You may want to consider this so you can experience some of the features of Restoro. Your feedback is very important to us. If you wouldn't mind contacting us to further look into the issue, we would appreciate it. You may send us an email at support@restoro.com. You can also visit our website for more information. http://www.restoro.com/ Have a good day!

“Itried, but i dont'seem to go anywhere and win 10 still isnt there that i can find”

Helpful Report

Hi Max, We apologize if the software was not able to meet your expectations. Customer satisfaction is our top priority, and we are saddened that we were not able to deliver that for you. We would love to help. Would you kindly contact us via phone or email so that we can locate your account and assist you with your concerns right away? We were not able to locate any account using the email address provided. Please reach us out through the below channels. We are available 24/7. Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!

“I just bought a key 200665644 -7j8y9 to repair my p.c and when I typed it I got a message that it is invalid”

Helpful Report

Hi, We want to first apologize for any inconvenience or problems that these issues caused you. Upon checking, you purchased a one-time repair key. We already reactivated the license key as a courtesy, and you can now use it. Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!

“Could not create new folders in Windows 10. Had hoped you could repair whatever the problem is which is causing this. Am sorry to say thatafter installation (which was very smooth) and the program ran presuming repairing issues … no change. I still cannot create new folders.”

Helpful Report

Hi Stef, We want to first apologize for any inconvenience or problems that these issues caused you. We apologize that you're still unable to create new folders even after running Restoro. Can you tell us more about your concern? What prompt are you getting when creating a new folder? When was the last time you're able to create a new folder successfully? Any recent changes on the computer? We created a ticket (OWJ-547-32281) for your reference and may reply to that ticket so one of our technicians can assist you in resolving the concern. Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Phone: 1-888-974-6455 Have a good day!

“takes for ever to load when turned on. Still won't wake up at times”

Helpful Report

Hello James, Thank you for posting a review and we're sorry to hear what you are currently experiencing with your computer. We would love to know what exactly happened on your computer so that we can deliver a better experience next time. Let us set up another remote session to fix the issues as quickly as possible. We sent you an email for you to choose your preferred date and time for the repair. Please don't hesitate to contact us whenever you need assistance or if you have any questions. You can always reach us out through our support channels below: Email: support@restoro.com Phone: 1-888-974-6455 We appreciate your patience.

“I originally paid $27 and then I had to pay $350. Then I had to explain to the system engineer what was wrong when he should have gotten it from the first person I talked to for about 45 min. It was confusing on whether I was supposed to delete certain programs or not. When I asked which ones I should delete, I did not get a response.”

Helpful Report

Hello Jim, Thank you for bringing this matter to our attention. We are sorry that your experience didn’t quite match your expectations. Upon carefully checking on your account, our representative was able to resolve the issues you had on your computer. If you still have problems, we can set up another repair session so we can sort it out. You have our 1 year of 24/7 technical support. You can always reach us out through our support channels below: Phone: Toll-free number is 1-888-658-5291 Email: support@restoro.com Your feedback helps us get better. Thank you.

Restoro Limited is rated 4.6 based on 10,168 reviews