Restoro Limited Reviews - Read 5,482 Genuine Customer Reviews

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Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.83 out of 5

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Restoro Limited 5 star review on 12th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received a license key. The problem was solved by other means, now I want a full refund. However, refunds are not handled by the company.”

Helpful Report

Hello Julian, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. Let us further assist you with your concerns with the license key and refund inquiry. Please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“The prekernel crashed while finalizing the repair. I've waisted 20€ just to roll back my pc to the latest restore point anyways. If you have any idea of what you are doing, just manualy fix your OS.”

Helpful Report

Hello Philipp, We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Used the program for a two or three times successfully, then it stopped working. It would scan 100% and repair up to 50% and sit there for hours not repairing. I ran a separate program it suggested and it did nothing. I will not be renewing the program. This was the first repair program I bought in 21 years.”

Helpful Report

Hello Jim, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations. Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I paid after the scan. But nothing happened. I was again asked to scan and pay. But did not pay the second time. This systems does not work.”

Helpful Report

Hello, Thank you for bringing this matter to our attention. After purchase, you should see a page that says the transaction was successful. A confirmation email should have been sent as well that with your purchase information, license key, and instructions on how to activate the software. Due to email restrictions, it may have been sent to your spam/junk folders. Unfortunately, we are not able to find any account with the information you provided. It could be possible that the transaction did not push thru. If you have not received your confirmation email, you may contact us below for us to check further. Chat: https://tinyurl.com/RestoroLiveChat Email: support@restoro.com Phone: 1-888-575-7583 We appreciate your patience on this matter Have a good day!

“This program has a virus in it”

Helpful Report

Hello Shari, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

“IVE PAID FOR THIS SERVICE AND THEY WANT ME TO PAY AGAIN I DONT HAVE A PROBLEM THEY DO. SOUND SOUNDS LIKE A RIPP OFF TO ME REFUND MY PAYMENT TO ME PLEAS.”

Helpful Report

Hello Thomas, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations. Once your refund request is endorsed to our Customer Service team, you should get an email confirmation within 24-48 hours regarding your refund request. It should reflect on your upcoming billing statement, but if not, it should appear on the next month. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“IVE PAID FOR THIS SERVICE AND THEY WANT ME TO PAY AGAIN I DONT HAVE A PROBLEM THEY DO. SOUND SOUNDS LIKE A RIPP OFF TO ME REFUND MY PAYMENT TO ME PLEAS.”

Helpful Report

“why cant the premium be the same thing as the baseic except with abit of disadvantages plus the repairs are TOOOOO EXPENSIVE SO WHY CANT you do a basic scan and repair and with premium a more thorough scan and repair and please just let the basic ones have a 24 hour trial with no credit card needed”

Helpful Report

Hello, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go! If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

“My computer is just as slow as it was, now that I paid for Restoro. The ad for the Basic is very misleading in that it says "unlimited use for 1 year" - I ran the program once last week, and now my License Key won't work any more. Thanks for nothing.”

Helpful Report

Hello Thank you for bringing this matter to our attention. Our license key is available for a subscription or a one-time use. This gives the customers an option to choose if they want to do a repair but would not want a subscription. It shows that your recent transaction is a One-Time license key that is only good for a single repair and will be invalid afterward. As a one-time courtesy, we have reactivated your license key and it should now be fully operational. Note that you should copy the license key as it is including the hyphen/dash sign(-). License Key: We would recommend subscribing to a one-year subscription of Restoro to run unlimited repair. You may refer to www.restoro.com/pricing for more details. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

“bad bad bad didint fix shittttt”

Helpful Report

Hello, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case, we did not meet your expectations. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“i downloaded restoro for free repair but you dont get a free repair you have to pay”

Helpful Report

Hello, Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. It is because of its unique manner of resolving problems it is sometimes tagged as malicious by other similar platforms- this patented technology passed several certifications before it was introduced to the public. Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go! If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Should the need arise please do not hesitate to contact us anytime. Have a good day!

“very bad , its a fraud , i purchaced on 18dec 2021 and it expired on same day ,”

Helpful Report

Hello Sarbjit, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations. Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“i downloaded restoro 5 times in one day. 2 days later i downloaded again. the worst momenta of mt life. WHY CANT YOU DOWNLOAD IT FOR ME? OTHERWISE ITS A SCAM. PLEASE DO THE RIGHT THING AND DO THE JOB PROPERLY”

Helpful Report

Hello Ivan, Thank you for bringing this up to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We'd like to help you sort this out, please expect an email from our support team to better assist you with your software. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

“Bought the license and installed RESTORO. However the license RESTORO sent me cannot activate this app as it is invalid ! Unreliable and unprofessional company !”

Helpful Report

Hello KJ, Thank you for bringing this matter to our attention. The license key is case sensitive. Be sure to enter the letters as it is as you see them on your email purchase confirmation. On the screenshot you provided, kindly enter the letters in lowercase as it is shown on the email confirmation sent to you. We have also reactivated the license key and it should work to start the repair. If you need further assistance, please contact us via live chat so that we can address your concerns immediately. Chat: https://tinyurl.com/RestoroLiveChat Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com We wish you a nice day and stay safe!

“I told the first person I talked to that I was thinking of upgrading my computer I was told that I didn't need to do that. Now 150.00 later you tell me I should upgrade my computer.”

Helpful Report

Hello Charles, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations. We'd like to help you sort this out, please expect a call and or email from our support team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“War mal kostenlos :(”

Helpful Report

Hallo, Wir freuen uns, dass Sie uns erreicht haben und bedauern, dass Ihre Erfahrung nicht die von Ihnen erwartete Qualität war. Bitte versuchen Sie erneut, die Software auszuführen und erhalten Sie einen kostenlosen manuellen Reparaturschlüssel, indem Sie auf https://www.restoro.com/pricing/ klicken und dann auf "Kostenlose manuelle Reparatur" klicken. Teilen Sie uns mit, wenn bei der Reparatur weiterhin Probleme auftreten. Sollten Sie weitere Fragen haben, erreichen Sie uns über die folgenden Kanäle: Telefon: 1-888-575-7583 E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Please you have to stop recommending Restoro. It damaged my Windows User Account by messing up my Windows registry and the Undo option is unavailable unless you pay them. In summary, first it broke my PC then it requires payment to undo the damage. That's typical ransomware behaviour. No response from tech support in 4 days. I cannot believe you are recommending this malware on your website. You need to consider removing this post to protect the community.”

Helpful Report

Hello Theo, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. Restoro is an online tool that can repair the computer's operating system issues with a few clicks by replacing defective OS files with fresh ones from our vast repository system. The software is dependent on the internet and any unexpected fluctuations in connection while the repair is on going would lead to unwanted results. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately and resolve the issue as quickly as possible. Chat: https://tinyurl.com/RestoroLiveChat Below are our other contact options. Phone: 1-888-575-7583 Email: support@restoro.com Have a nice day ahead and stay safe!

“I paid $27.95 a couple of months ago ,but now you want it again.....why is that? I was informed that this paid me up for a year?”

Helpful Report

Hello Don, We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Chat: https://tinyurl.com/RestoroLiveChat Email: support@restoro.com

“ARNAQUE site prometteur mais voleur pas de reponse sur contact”

Helpful Report

Bonjour Hervé, Merci d'avoir porté votre préoccupation à notre attention. Nous comprenons ce que vous pensez de ce type de notification. Quel était le numéro de téléphone que vous avez appelé ? Veuillez noter que le programme Restoro est spécialisé dans la réparation de Windows. Il analyse et diagnostique, puis répare votre PC endommagé avec une technologie qui non seulement répare votre système d'exploitation Windows, mais inverse également les dommages déjà causés avec une base de données complète de fichiers de remplacement. Veuillez noter que notre produit est unique et a passé plusieurs certifications et est recommandé par différentes organisations dans le même domaine. Nous, en tant qu'entreprise, ne déshonorerons pas la bonne réputation que nous avons bâtie toutes ces années en faisant de fausses réparations sur notre produit. Nous respectons votre opinion à ce sujet, mais pour clarifier, notre logiciel n'est pas une arnaque et ne fournit pas un faux service d'assistance. Nous aimerions vous aider à régler ce problème, mais la plate-forme ne nous permet pas d'afficher les détails de votre compte. Pouvez-vous nous contacter directement sur nos canaux d'assistance ci-dessous et travaillons ensemble et résolvons le problème le plus rapidement possible ? Veuillez nous contacter via les canaux ci-dessous : Courriel : support@restoro.com Chat : https://tinyurl.com/RestoroLiveChat

“I was helped remotely one month ago. I was persuaded to get a "discount" for $300 plus tax for a year's service. I realize I don't want to have one year's service and I just wanted to be billed for the time spent remotely on my computer. That only should have been $100. Nevertheless, I am only getting a partial refund. When I was asking for the refund, the person kept trying to get me to accept less and he kept talking and talking. Very frustrating. The company cares more about making money than they do about taking care of their clients.”

Helpful Report

Hello, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. We will look into this further and investigate what has happened. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience on this matter

Restoro Limited is rated 4.56 based on 5,482 reviews