Restoro Limited Reviews

4.6 Rating 10,168 Reviews
91 %
of reviewers recommend Restoro Limited
4.6
Based on 10,168 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult

Write Your review

Tell us how Restoro Limited made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
RESTORO worked only once on the day of purchase (2 days ago). Since then, the software asks for a license key which is not recognized. None of the 3 keys you sent me by email is functional. In addition, I reported this anomaly by 2 messages using your site's messaging service: I received no response, no ticket was sent to me. However, you claim to provide 24/24 - 7/7 assistance, this is not the case. I expressly ask you to find a solution to the problem as soon as possible. Order ID: 50659920-79652124
Helpful Report
Hello, Thank you for bringing this matter to our attention and providing your Order ID. We apologize for the inconvenience you have experienced. We understand your frustration with the software not recognizing the license keys provided and the lack of response to your messages through our site's messaging service. This is certainly not the level of service we strive to provide. In order to provide you with immediate assistance, we recommend contacting us directly through our live chat support. This will allow our support team to address your concerns in real-time and provide you with the necessary guidance to resolve the issue promptly. Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your business and are committed to ensuring your satisfaction. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
I paid for the one year service and received nothing in return. You keep asking me for another payment. Is anyone home to solve my problem. Please wake up.
Helpful Report
Hi Frank Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We sent you another email for your license key. Remember to check your spam folder and make sure the Domain "@restoro.com" is in your safe/allowed Email list. If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
Never got a key to open paid version now 2 days after paying
Helpful Report
Hello Ian, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro Have a good day!
the price is too much
Helpful Report
Hi Lawrencia, Thank you for taking time to share your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We at Restoro seek only to provide nothing but the utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We would love to make things right if you give us another chance. May you please contact us so that we can make the necessary adjustments to the subscription? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience on this matter.
This whole renewal and subscription process is very poor. There is no way of logging to my account on the Restoro webpage. The software keeps displaying a renewal reminder after purchasing three licenses. There is no visible means to determine whether there was updates to the downloaded package
Helpful Report
Hello Richard, Thank you for bringing this matter to our attention. We apologize for any confusion regarding the unauthorized subscription renewal for Restoro. We understand your concerns and we are here to assist you in resolving this issue. To address the situation effectively, we kindly request you to provide us with additional information to verify your account. Please share any relevant details such as the email address associated with the subscription or any transaction reference numbers you may have received. This will allow us to investigate the matter thoroughly and take appropriate action. We assure you that our priority is to resolve this issue promptly and provide you with the necessary refund. Once we have verified your account details, we will proceed with the refund process. Rest assured, we are committed to rectifying the situation and preventing any further charges. Please contact us directly on our hotlines below. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
je n'ai pas encore reçu la licence que j'ai acheté à 40.74€ le 30/05/2023 ? Cette nuit vous m'avez envoyé une gratuite qui a été refusée pour la réparation. Que dois-je faire ?
Helpful Report
Bonjour Walch Merci de nous avoir contactés. Nous nous excusons pour tout inconvénient causé par le retard dans la réception de votre licence. Nous vous enverrons un e-mail avec votre clé de licence payante. Nous apprécions votre patience et votre compréhension. Soyez assuré que nous nous engageons à résoudre ce problème rapidement et à votre satisfaction. N'hésitez pas à nous contacter directement si vous avez d'autres questions ou préoccupations. Courriel : support@restoro.com Chat : https://tinyurl.com/LiveChatRestoro
doesn't work
Helpful Report
Hi Gene, Thank you for taking time to share your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We would love to make things right if you give us another chance. May you please contact us so that we can make necessary adjustments to the subscription? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience on this matter.
I had a script error in my Windows Live Mail,so I used your programme to remove it. I used the free version and did everything by hand.Unfortunately it did not work and it is still there.
Helpful Report
Hello Carol, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
it's totally scam I bought 1 year license. only used once then now ask me for license key again I contact support its 10 days now so many emails I sent nobody answers, worst support ever they say 24/7 it's a lie, be careful do not buy this program at all.
Helpful Report
Hello Mojtaba, Thank you for bringing up your concern to our attention. We understand how you feel about this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product. We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
restoro seems to force uppercase when entering key which causes it to reject the key itself.
Helpful Report
Hi Richard' Thanks for reaching out. Please be informed that the software will work regardless if the key was entered un lowercase or upper case letter. If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro
Worthless, used it one time on my Dell. Speed things upfor a day. Then said I had more problems but would not accept my access code. :(
Helpful Report
Hello, Thank you for bringing up your concern to our attention. We understand how you feel about this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach out through the below channels: Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
re crooks . You delete apps than charge to put them back I do not want anything to do with you
Helpful Report
Hello Thomas We’re sorry to hear that your experience was not of the quality you expected. If you’re open to discussing this further, please contact us directly on our tech support hotline below. We’re committed to providing excellent customer service and are looking forward to hearing from you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
i have all ready pad $86.90 for a product that you want let me register your product is s[t i want a refund please i hav try 12 t0 git it work i am elitrite it was pad with paypal
Helpful Report
Hello Glen, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
das Ssystem funktioniert nicht - "Schwanzbeisser" habe leider bereits bezahlt
Helpful Report
Hallo Mike, Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Es tut uns leid zu hören, dass Ihre Erfahrung nicht die Qualität war, die Sie erwartet haben. Diesen Eindruck möchten wir Ihnen nicht vermitteln. Dürfen wir vorschlagen, uns stattdessen per Live-Chat zu kontaktieren, damit wir uns umgehend um Ihr Anliegen kümmern können. Chat: Gehen Sie zu www.support.restoro.com > klicken Sie auf „Live Support“ Wir schätzen Ihre Geduld in dieser Angelegenheit. Reichen Sie ein Ticket ein: https://www.restoro.com/submit-ticket/ E-Mail: support@restoro.com Habt einen schönen Tag und bleibt gesund!
repeated attempts at getting assistance to correct sign in and repeated demand for repeated payments payment were a complete failure
Helpful Report
Hi Joseph We are sorry to hear that you've had a frustrating experience trying to get assistance with sign-in issues and dealing with repeated payment demands. We understand how important it is to have reliable and effective support when using our program, and we're sorry that we fell short of your expectations. If you’re open to discussing this further, please contact us directly on our tech support hotline below. We’re committed to providing excellent customer service and are looking forward to hearing from you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Paid my money, confirmed by my bank, but no license key number issued, so can not use program to resolve issues shown in scan. And still waiting despite email to restoro.
Helpful Report
Hi E. Webb We are sorry to hear that you're having trouble obtaining a license key for our program. This sounds like a frustrating situation, and we'd like to help you resolve it as quickly as possible. To start, please double-check that the license key hasn't ended up in your email spam or junk folder. Please contact our support team thru our Live Chat on the link below. We appreciate your patience. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
This software FAILED to do what it said it could do, then went about deleting software I have used without issue for 20 years!!!!!!!! eg VLC media player. This product is a joke so DON't WAIST YOUR MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful Report
Hello, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
Between you and the banks and my system screwed up but can't pay for this sub.
Helpful Report
Hello John Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction. We would like the opportunity to rectify this situation and help make it right for you. If you’re open to discussing this further, please contact us directly on our tech support hotline below. We are looking forward to hearing from you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
haven't been able to download windows 10 or the other offer of some $64 that did not download either. From yorkimrt@hotmil.com
Helpful Report
Hello Terry, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
realy a very bad program. it is not possible to repair all items, even i paid for one (1) year, it brings me allways to the pricing page. do they want me to pay again? but I don`t trust them anymore. this is Fraud. regards H. Mayer
Helpful Report
Hello H. Mayer, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. To run the repair, click on the 'Key' icon on the upper right corner of the program, and enter the license key provided. Clicking on Start Repair without entering the license key prior would route to the payment page again. If you would still have difficulties activating the software, you may contact us for immediate assistance. Chat: Go to www.support.restoro.com > click on ''Live Support" Submit a Ticket: https://www.restoro.com/submit-ticket/ Email: support@restoro.com Phone: 1-888-575-7583 We hope to hear from you and we truly appreciate your patience.
Restoro Limited is rated 4.6 based on 10,168 reviews