Restoro Limited Reviews

4.6 Rating 9,491 Reviews
91 %
of reviewers recommend Restoro Limited
4.6
Based on 9,491 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

Write Your review

Tell us how Restoro Limited made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Signed up for 3 licenses, over 4 hours ago and still awaiting email with a license. Thanks for nothing??
Helpful Report
Hello Robert, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. If you’re open to discussing this further, please contact us directly on our tech support hotlines below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
your program listed and very good VPN and anti-virus as malware.... sorry buds your program is wrong
Helpful Report
Hello Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. If you’re open to discussing this further, please contact us on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. For the meantime, you can also visit our website at www.reimageplus.com for more details about our software. Our website offers a variety of subscription plans depending on our customer's needs. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
In the beginning, you stated that the initial repair was free. Nothing was repaired, only the problems indicated. I was given three different choices (years) option with the prices, however indicating that this cost would be yearly.
Helpful Report
Hello Hball Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. For the meantime, you can also visit our website at www.restoro.com for more details about our software. Our website offers a variety of subscription plans depending on our customer's needs. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I have an issue with my license key and nobody has helped me to sort my problems.
Helpful Report
Hello! Thank you for letting us know about this. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please expect an email from us, kindly check your Spam/Junk folder as well. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I have downloaded RESTORO and paid for PREMIUM but have not received license key. I have sent several messages via support links but no responses received. At this stage I am very disappointed but am hoping this review may help me get a response from customer service
Helpful Report
Hello Christine, Thank you for letting us know about this. We at Restoro seek only to provide nothing but the utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We'd like to investigate your feedback further, please expect an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We will use the feedback to make us better and to ensure this doesn’t happen again We hope to hear from you and we appreciate your patience.
I was on the line for hours with someone else controlling my computer. I am not at all sure of what was done. I have lost data and programs and have been notified by my credit card that a probable fraud has attacked my account. A charge for over $500 has been. I checked your web site and found no reason a charge that big would be made. Most of your charges are for less than $10 per month. If this charge is from you please cancel whatever it is. I am 80 years old, retired living on social security and could not possibly make a purchase like that. I have turned the computer over to a reputable repair company to see if it can salvaged. At this point it cannot be successfully operated. I wish I had not made the phone call to see what your company was about. Respectfully Yours C.T. Heinrich
Helpful Report
Hi Ted Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will have this feedback investigated by our team to correct the needed. Your satisfaction is important to us, and we will ensure this does not happen again. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I notified you that restoro did not fix registry issues such as "access denied on this server" and notified you that I do not want your service. You charged me $30.12 and have not refunded it even though I notified you within the "30 day free trial for windows users" time period. I am using M..warebytes instead now and disputing the charges thru my Visa card company. Shameful !
Helpful Report
Hello Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Could you please contact us directly on our tech support hotlines below so we can check your account? We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Doesn't fix the problem unless you pay for it
Helpful Report
Hello, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. If you’re open to discussing this further, please contact us directly on our tech support hotlines below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Didn't do anything, truly. I bought a one time use repair, and it literally didn't do anything. No option to fix anything at all. I'm a million times over disappointed.
Helpful Report
Hello, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. If you’re open to discussing this further, please contact us directly on our tech support hotlines below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Useless to me. When I called to activate because I missed the key in software to install myself. While on the phone I found it. During conversation I was not clear what tech wanted to do. He was general. After a couple of minutes, not to my surprise, and sure enough he mentioned he would need to remote into my system I was a definite no yet he did not want to listen. No one will ever remote into my systems. I have been working with computers for 30 years and just need software to look at code to see if any errors could be located due to a BSOD. I was unable to get tech to listen and was aggressive which I will not except so I finally hung up on him. He then called back immediately twice after hanging up again both times. Now after those 3 times I blocked # and 2 minutes later I heard nothing but checked phone messages and he had called back a 3rd time and left a message which I deleted. I will block my card for this purchase and block web site. Wish there was a no star selection.
Helpful Report
Hello Stuart Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. Our team will investigate further the correspondence that you had with our member and correct the needed. We will use the feedback to make us better and to ensure this doesn’t happen again. If you’re open to discussing this further, please contact us directly on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
SCANNED PC ONLY REPAIRED OR FIXED ZERO PROBLEMS .NICE SCANNING REPORT BUT NO CIGAR.EVERYTHING STILL THE SAME AS IT WAS BEFORE.WAISTED MY TIME IT SHOULD ANNOUNCE COST FACTOR FOR SERVICES.EXPECTED TO RESOLVE AND CLEAN UP PROBLEMS BEFOREHAND.I AM DISAPPOINTED.BE MORE FORTHCOMING.
Helpful Report
Hello, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. If you’re open to discussing this further, please contact us directly on our tech support hotlines below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Will not let me use the free Restoro to clean or fix my PC. They want to charge me for it even when they sent me the free activation key. Ive tried for 20 mins they only want your money for it, there is no free fix or clean part off this free program. They should call it a free scan only i believe Restoro is a SCAM and is out for money only
Helpful Report
Hi Wade Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. If you’re open to discussing this further, please contact us directly on our tech support hotlines below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I have paid twice and neither time has the Key been accepted. This appears to be a SCAM and needs to be reported.
Helpful Report
Hello Susan Thanks for bringing this matter to our attention. We’re sorry to hear that your experience was not up to standards. Please expect an email from us to sort this out. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
A few days after my good first year was over with Restoro, they sent me the test results of their new analysis before my "Repair". Next step was for me to pick a payment method which was my debit card Then the problem began as I filled out their payment form which I did. Then they kept canceling me out because they claimed the code on my debit card was not correct according to their 'magic machines' ? ? I checked it 3 times against my card and reapplied but it still canceled me. As a 91 year old user, I would appreciate a little help! Although they had my email address, no one bothered to contact me and explain. I don't need their kind of operating ! Based on this bad experience I would not recommend Restoro based on their system & poor service .
Helpful Report
Hello Jim, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. If you’re open to discussing this further, please contact us directly on our tech support hotlines below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
stole my money and nothing happened
Helpful Report
Hello Seb Thanks for reaching out. We’re sorry to hear that your experience was not of the quality you expected. If you’re open to discussing this further, please contact us directly on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Leider kann ich bei Ihnen nicht kaufen, da die Zahlung mit dem normalen EBAN-Verfahren nicht vorgesehen ist. X-malige Neuversuche mit X Analysen waren vergeblich!
Helpful Report
Hallo Erwin, Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir möchten, dass Sie sich wohl fühlen, wenn Sie gute oder schlechte Nachrichten mit uns teilen. Wenn Sie bereit sind, dies weiter zu besprechen, kontaktieren Sie uns bitte direkt über unsere Hotlines für den technischen Support unten. Wir würden uns sehr über die Gelegenheit freuen, die Dinge richtig zu machen und daran zu arbeiten, Ihr Geschäft zurückzugewinnen. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I paid $aust 428 for full version. Since then my computer doesn't work at all I cant even get my emails or the internet. Please call Aust. 061 407 6077932
Helpful Report
Hi Mark, Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. We'd like to know more about the issue you encountered, please expect a call or an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.
Paid for one year and now two months into it, they will not repair the needed fixes on our computer. All we get is a invoice, and showing three ways to sign up. We keep sending our license # and they keep saying it isn't good. What the Heck ?? We have sent our problem into their Customer Service and no reply ever. July 2022 Gale Park Frederick The National Chincoteague Pony Association ponypen@aol.com
Helpful Report
Hello Gale Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. Please expect an email from us to sort this out. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
your basic package literally states that the first 24 hours are free for all scan results but you cant select it and when you go to ''repair'' it send you to a web link telling you to pay 45 dollars for a 1 time use sorry but id like to see if it works before i invest had it resolved my issue i would have been more than happy to buy the program knowing my computer has a tendency to f itself up.
Helpful Report
Hello, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. If you’re open to discussing this further, please contact us directly on our tech support hotlines below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Won't install/ Already paid, but to proceed it asks me to pay again.
Helpful Report
Hello Thanks for bringing this matter to our attention. Please expect an email from us to get this sorted out. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Restoro Limited is rated 4.6 based on 9,491 reviews