The software worked well and I received an email stating I could purchase it for $14.95, so I decided I would buy it. The order via PayPal went fine but didn't give me an activation code, instead it said I had to call a 888, which was open 7x24. I did so and after a couple of minutes reached a guy who didn't indentifiy himself. I explained that I needed the activation code for Restoro and he asked me several questions so that he could find my order. He then wanted to log into my PC. I explained that I didn't need help installing the software, I just needed the activation code I paid for. He just kept trying to let me log into my PC, I kept saying no and he wouldn't give me the activation code. He said he needed to know exactly why I didn't want him logging into my PC, even though there was no need for him to do that. He said it would be okay as I would still be in control of the PC and could see what he was doing. He just kept ignoring my request for the activation key, saying it would get to that after he logged into my PC. We went a couple of rounds of this and then I told him, forget it, just cancel my account. He said he couldn't cancel my account and said I had the activation code, it was the 16 digit code he had asked me to read off to him, listed as the Receipt #. He angrily read it off to me very fast, but added 5 more digits, so I didn't get it the first time. He kept getting more angry and rude but I had to ask him to read the last few digits to me and instead he angrily read me all 21 digits very fast again. I was able to activate the Restoro software and later recieved the email with my activation code. I did a search of the 888-546-4682 phone number and I got a lot of hits about scams and that people thought they were calling Restoro but got someone hell-bent on logging into their PC for no known reason. I feel I received horriable customer service and there was no need for the page to tell me I had to call the 888 number to activate when I was later send an email with the activation code. However, I am really bothered by the posslble fraud element. Does Restoro employee peope who really want to log into customer's PC for some reason? Or did some place hack Restoro's payment page? Is it safe to use Restoro? Or is it a dangerous program? I think I better just contact the company tomorrow and see about getting a refund.