Restoro Limited Reviews

4.6 Rating 9,492 Reviews

91 %

of reviewers recommend Restoro Limited

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4.6

Based on 9,492 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WILL NEVER BUY THIS AGAIN LENIENCE NUMBER EXPIRED NOT SO. don't NEED TO KEEP CALLING YOU TO ACTIVATE. ONCE SHOULD BE ENOUGH”

Helpful Report

Hello Edmund, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“appears to be spam it destroyed my installation of windows 11”

Helpful Report

Hello, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

“Impossible to enter an activation code after paying for renewal. How could they screw that up so bad?”

Helpful Report

Hello, Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make. We could definitely check on your account right away and see what went wrong. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience on this matter

“VOLEUR ET TRUANDS ...........COMME TOUS CEUX QUI "VEULENT AIDER LES NON INITIES".....”

Helpful Report

Bonjour, Nous sommes désolés d'apprendre que votre expérience n'a pas été de la qualité que vous attendiez. Nous plaçons l'expérience et la satisfaction client comme notre priorité. Nous espérons que vous nous donnerez la chance de répondre à vos préoccupations. Veuillez nous contacter via le chat en direct ou par e-mail pour que nous vous assistions immédiatement et résolvions le problème le plus rapidement possible. Chat : https://tinyurl.com/RestoroLiveChat Courriel : support@restoro.com Nous espérons avoir de vos nouvelles et nous apprécions votre patience.

“good service”

Helpful Report

Hello Gregory, We are incredibly grateful that you took the time out to leave us this note.It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Ich konnte den Lizenzschlüssel nirgends eingeben. System hat sich zuüchgezogen? Wie komme ich weiter. ? Habe ich die Investition in den Sand gesetzt oder kann ich die Stelle in die ich den Schlüssel eingeben muss wieder finden?”

Helpful Report

Hallo Jürgen, Vielen Dank, dass Sie sich für Restoro entschieden haben. Sie können den Lizenzschlüssel eingeben, indem Sie einen Scan durchführen und auf das Schlüsselsymbol in der oberen rechten Ecke der Restoro-Software klicken. Bitte beachten Sie, dass Sie die Bindestriche/Bindestriche einfügen müssen, und es werden Groß- und Kleinbuchstaben akzeptiert. Wenn Sie weitere Hilfe benötigen, können Sie uns per Live-Chat oder E-Mail kontaktieren. Wir schätzen Ihre Geduld in dieser Angelegenheit. Chat: https://tinyurl.com/RestoroLiveChat E-Mail: support@restoro.com

“This Is some B.S. I've Been working tirelessly for days trying to resolve my PC issues, and finally I run into Something that Microsoft is affiliated with called Restoro. So I'm given some hope that all my problems will be over soon. I start reading a little just to see if this is what I need and it sounds like it is, 'based on the info given'. There is a long list of things that this program can take care of for me. So I go thru the process of downloading, I follow the instructions listed, and clicked on the repair button. Then, I find out that this is not a free service as I was lead to believe. There is nothing free about it. this program had me sit here while it scanned my computer, and when I clicked repair, here comes a pop-up telling me that even the basic repair costs. I am so irritated, I was already frustrated. Why would I want you to scan my computer if you're not going to help me solve issues??? And who told you that I had time to wasting going all the way through the "Restoro" process to get disappointed. There was so much to read about how much Restoro can do but not once was there anything indicating that this service would cost. And I'm relatively sure this wording was intentional. which really pisses me off. Of course Restoro is not the only ones exercising this methodology, but you guys are the first one 'I'm Reviewing'. And this is not intended to help business. Why are so many companies so greedy and underhanded? And the Government allows these practices. And other companies Like Microsoft get in bed with them and help promote them. A microsoft page is where I ran into this program. shame on you all for intentionally trying to manipulate potential customers.”

Helpful Report

Hello, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. Restoro is a program that specializes in Windows repairs - from scanning and diagnosing, to repairing the issues found in the operating system. If we may add, Restoro is not in any way affiliated with Microsoft. Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go! If you intend to use the free manual license key, do not click on "Fix All Items". Click on 'Repair' on each issue found. Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Manually select each item found and click on 'Repair'. We hope this clears your concern for today. Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

“Unable to download, the software calls for a payment that has already been made. Emails do not work because all they do is ask questions and never answer my questions.”

Helpful Report

Hello Harry, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. The license key entered could be invalid, expired, or incorrect. Your license key has been reactivated and it should now work. Please make sure that you include the dashes/hyphens. You may type the key in upper or lower case. For security reasons, we cannot mention your license key on this reply. We have just sent you another email to directly answer your concerns. For further concerns, you may contact us via Live Chat for immediate assistance. Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience in this matter.

“doesnt even work cant even do a one time repair and they wont even refund my money”

Helpful Report

Hello Walter, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“The company is not real. They just collect money and provide no real software. Can never get it activated.”

Helpful Report

Hello, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

“go away all this program is trying to do is slow me down and sell me stuff buy post this”

Helpful Report

Hi Paul Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction. We would like the opportunity to rectify this situation and help make it right for you. If you’re open to discussing this further, please contact us directly on our tech support hotline below. We’re committed to providing excellent customer service and are looking forward to hearing from you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“PAID FOR THE PROGAM ACTIVATION CODE WOULD NOT OPEM TO USE IT. A WASTE OF MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! MSCHROTBERGER@YAHOO.COM”

Helpful Report

Hello Michael Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. Please expect an email from us to sort this out. We appreciate your patience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“yes you took my money and the program still, repeatedly, asks for more and another payment. I have called 2x and was told to provide my social security number--WHAT!!!! and to allow you remote access to my computer to "fix the issue"/ your promotion says to call for a step by step assistance. I am extremely concerned and now out the money.. and am a retiree. so disappointed. how do YOU feel, mr and mrs public?? lets see if they even print this. Nifoussi@aol.com”

Helpful Report

Hello Barry Thanks for reaching out. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. If you’re open to discussing this further, please contat us directly on our tech support hotline below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“The software worked well and I received an email stating I could purchase it for $14.95, so I decided I would buy it. The order via PayPal went fine but didn't give me an activation code, instead it said I had to call a 888, which was open 7x24. I did so and after a couple of minutes reached a guy who didn't indentifiy himself. I explained that I needed the activation code for Restoro and he asked me several questions so that he could find my order. He then wanted to log into my PC. I explained that I didn't need help installing the software, I just needed the activation code I paid for. He just kept trying to let me log into my PC, I kept saying no and he wouldn't give me the activation code. He said he needed to know exactly why I didn't want him logging into my PC, even though there was no need for him to do that. He said it would be okay as I would still be in control of the PC and could see what he was doing. He just kept ignoring my request for the activation key, saying it would get to that after he logged into my PC. We went a couple of rounds of this and then I told him, forget it, just cancel my account. He said he couldn't cancel my account and said I had the activation code, it was the 16 digit code he had asked me to read off to him, listed as the Receipt #. He angrily read it off to me very fast, but added 5 more digits, so I didn't get it the first time. He kept getting more angry and rude but I had to ask him to read the last few digits to me and instead he angrily read me all 21 digits very fast again. I was able to activate the Restoro software and later recieved the email with my activation code. I did a search of the 888-546-4682 phone number and I got a lot of hits about scams and that people thought they were calling Restoro but got someone hell-bent on logging into their PC for no known reason. I feel I received horriable customer service and there was no need for the page to tell me I had to call the 888 number to activate when I was later send an email with the activation code. However, I am really bothered by the posslble fraud element. Does Restoro employee peope who really want to log into customer's PC for some reason? Or did some place hack Restoro's payment page? Is it safe to use Restoro? Or is it a dangerous program? I think I better just contact the company tomorrow and see about getting a refund.”

Helpful Report

Hello Shannon, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Frick you 🤬🤬🤬🤬🤬🤬🤬🤬 i dont like u have to pay”

Helpful Report

Hi Gerald Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. If you’re open to discussing this further, please call us to our support hotline below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“i have paid £31 PAID FOR ONE CLEAN NO THANKS”

Helpful Report

Hi Carol, Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We'd like to investigate further your feedback and ensure that this will not happen again. If you’re open to discussing this further, please contact us directly on our tech support hotline below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“PAID FOR SERV ICE BUT CAN'T GET TO WORK. LICENSE GONE AND CAN'T RETRIEVE IT.”

Helpful Report

Hi William Thanks for reaching out and we’re sorry to hear that your experience was not up to standards. Please expect an email from us to sort this out. We appreciate your patience. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“What a scam. One time use misleading. signs you up for monthly fee. shame on these people.”

Helpful Report

Hello, Thank you for bringing up your concern to our attention. We understand how you feel about this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product. We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Trotz Reparatur immernoch Abstürze und einfrieren,sind jetzt mehr als vorher.”

Helpful Report

Hallo Chris, Vielen Dank für Ihre Bewertung. Es tut uns leid zu hören, dass Sie eine frustrierende Erfahrung gemacht haben, aber wir wissen es wirklich zu schätzen, dass Sie uns auf dieses Problem aufmerksam gemacht haben. Wir werden das Feedback nutzen, um uns zu verbessern und sicherzustellen, dass dies nicht noch einmal passiert. Wenn Sie bereit sind, dies weiter zu besprechen, kontaktieren Sie uns bitte direkt über unsere technische Support-Hotline unten. Wir würden uns sehr über die Gelegenheit freuen, die Dinge richtig zu machen und daran zu arbeiten, Ihr Geschäft zurückzugewinnen. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Jeff was very helpful; set the program to run - estimated it would take 30 minutes to an hour - then we hung up (it was way past my bedtime when it started). Upon checking the computer in the morning, the problem was still there. I was disappointed, of course. The gremlin was messing up part of MS Office Pro. Microsoft was able to fix it. Regrettably, I have chosen to cancel the subscription and request a refund. Now, I am waiting for my refund just requested. Consider this another test of Restoro's service: To disengage without reverting to the issues it was unable to resolve.”

Helpful Report

Hello, We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again. Our team would like to investigate further the correspondence you had with our representative to correct the way our team serves every customer. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Restoro Limited is rated 4.6 based on 9,492 reviews