Restoro Limited Reviews

4.6 Rating 10,168 Reviews
91 %
of reviewers recommend Restoro Limited
4.6
Based on 10,168 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
fmreiter1@yahoo.com I paid the $41.00 have the key I put it in and nothing . wants me to buy a second one NOT going to happen RIPOFF
Helpful Report
Hi Danny, Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We'd like to investigate your feedback further, please expect an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.
I already paid use it
Helpful Report
Hello Dan, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Could you please contact us directly on our technical support hotline below so we could check your account and resolve the issue? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience and we hope to hear from you.
YOU will not fix my pc nor let me enter my license key as you say seven times it is invalid IT IS NOT NO stars if possible and will be deleted as unwanted and will NOT pay again as I have a pro account
Helpful Report
Hi Barry Thank you for bringing this matter to our attention we’re sorry to hear that your experience was not of the quality you expected. Please expect an email from us to sort this out. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
this did not resolve my PC problems after scan it found the problem with my computer and did not fix them it still did not repair junk files left 55.34 MB and broken registry 15 items and still left privacy traces [ i paid a one time £26.34 fee] i wasted my money
Helpful Report
Hi Doger Thank you for bringing this matter to our attention we’re sorry to hear that your experience was not of the quality you expected. Please expect an email from us to sort this out. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Did not solve my main issue of PC overheating, though I was warned that might need to go elsewhere to have this fixed. Technician spent considerable time trying to speed up computer and eliminate trojan horses and other nefarious things. Can't confirm or deny that he did, though he seemed trustworthy. Initial service rep seemed more intent on getting me to a paid technician than whether my problems would be solved. Money spent on software and technician not worth the limited if any improvement I got. Had to buy new computer so money basically wasted.
Helpful Report
Hi Thomas We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
J'ai payé pour un abonnement pourquoi me demander une deuxième fois . Vérifie nom compte et contrat Prélèvement déjà effectué sur mon compte bancaire ;MERCI
Helpful Report
Bonjour Korn Merci de nous avoir contactés. Vos commentaires nous aident à découvrir de nouvelles opportunités pour améliorer nos produits et services et nous assurer que vous avez la meilleure expérience possible. Veuillez attendre un e-mail de notre part avec votre clé de licence et comment activer le logiciel. Nous apprécions votre patience. Faites-nous savoir si vous avez encore d'autres préoccupations. Courriel : support@restoro.com Chat : https://tinyurl.com/RestoroLiveChat
Ho commesso sicuramente un errore al momento dell'attivazione ma dal momento che sul vostro sito il prezzo della versione Premium è di 31,95€ vostra ed io ne ho già pagati €26,78 per la versione base.la richiesA DI ALTRI 18$ MI SEMBRA ECCESSIVA e assurda.Sicuramente perderò i miei soldi in quanto non è assolutamente mia intenzione pagare ulteriori 18$. Pensavo che RESTORO fosse un'azienda seria ma evidentemente mi sbagliavo. Inoltre tengo a comunicarvi che il software non ha risolto il mio problema.Non consiglierò a nessuno questo software.
Helpful Report
Ciao Gianni, Grazie per la tua opinione. Siamo spiacenti di apprendere che hai avuto un'esperienza frustrante, ma apprezziamo davvero che tu abbia portato questo problema alla nostra attenzione. Vorremmo esaminare ulteriormente il tuo feedback e assicurarci che ciò non accada di nuovo. Tieni presente che il programma Restoro è specializzato nella riparazione di Windows. Scansiona e diagnostica, quindi ripara il tuo PC danneggiato con una tecnologia che non solo ripara il tuo sistema operativo Windows, ma inverte anche il danno già fatto con un database completo di file sostitutivi. Se sei disposto a discuterne ulteriormente, ti preghiamo di contattarci direttamente alle nostre hotline di supporto tecnico di seguito. Apprezzeremmo molto l'opportunità di sistemare le cose e lavorare per riguadagnare la tua attività. E-mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Ho sicuramente commesso un errore al momento dell'attivazione ma dal momento che sul vostro sito il prezzo della versione Premium è di 31,95€ ed io ne ho già agati €26,78 per la versione base.la vostra richiestA DI ALTRI 18$ MI SEMBRA ECCESSIVA. Pertanto non posso che fare una recensione negativa sui vari social.
Helpful Report
Ciao Gianni Grazie per aver portato questo argomento alla nostra attenzione. Vorremmo farci perdonare, tuttavia, la piattaforma non ci consentirà di verificare il tuo account. Potresti inviarci un messaggio sulla nostra Live Chat in modo che possiamo assisterti correttamente? E-mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Ci auguriamo di avere tue notizie e apprezziamo la tua pazienza.
never got a license key??
Helpful Report
Hello Tristen Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Please check your Spam/Junk folder and see if the email went through those folders. If you’re open to discussing this further, please contact us directly on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Bought the one time service and a key hasn't come yet. I've sent an email and texted but no response. I've only had this purchased for an hour but I need the key, you guys should have this automated.
Helpful Report
Hello, We are sorry that your experience didn’t quite match your expectations. We at Restoro seek only to provide nothing but the utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both. We'd like to know more about your experience so we can deliver better next time. Please expect an email from us to sort this out. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
FAKE. App will not "paste" key. Tried typing it in. INVALID. You people stole my money! I will tell everyone I meet.
Helpful Report
Hi Robert, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. If you’re open to discussing this further, please call us on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
i have paid twice for this restoro aND THEY WANT MORE WQITHOUT DOING ANYTHING
Helpful Report
Hi Richard We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. If you’re open to discussing this further, please call us on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Licence key not delivered. Absolutely disgraceful.
Helpful Report
Hello Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Please check your Spam/Junk folder for the email from our representative that contains your license key. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Paid my money but didn't receive a license key - sent them a ticket about it over 5 hours ago and haven't heard a thing. Pathetic service.
Helpful Report
Hello David, We are sorry that your experience didn’t quite match your expectations. We at Restoro seek only to provide nothing but the utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both. We'd like to know more about your experience so we can deliver better next time. Please expect an email from us to sort this out. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I purchased the family package a day ago but did not receive the licence key. since then a total aggravation in trying to get this sorted as I write it is still not sorted! Very Frustrating to the point that I am wondering if Restoro is a Scam. Will update later
Helpful Report
Hello DC, We are sorry that your experience didn’t quite match your expectations. We at Restoro seek only to provide nothing but the utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both. We'd like to know more about your experience so we can deliver better next time. Please expect a call or an email from us to sort this out. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Signed up for 3 licenses, over 4 hours ago and still awaiting email with a license. Thanks for nothing??
Helpful Report
Hello Robert, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. If you’re open to discussing this further, please contact us directly on our tech support hotlines below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
your program listed and very good VPN and anti-virus as malware.... sorry buds your program is wrong
Helpful Report
Hello Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. If you’re open to discussing this further, please contact us on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. For the meantime, you can also visit our website at www.reimageplus.com for more details about our software. Our website offers a variety of subscription plans depending on our customer's needs. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
In the beginning, you stated that the initial repair was free. Nothing was repaired, only the problems indicated. I was given three different choices (years) option with the prices, however indicating that this cost would be yearly.
Helpful Report
Hello Hball Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. For the meantime, you can also visit our website at www.restoro.com for more details about our software. Our website offers a variety of subscription plans depending on our customer's needs. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I have an issue with my license key and nobody has helped me to sort my problems.
Helpful Report
Hello! Thank you for letting us know about this. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please expect an email from us, kindly check your Spam/Junk folder as well. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I have downloaded RESTORO and paid for PREMIUM but have not received license key. I have sent several messages via support links but no responses received. At this stage I am very disappointed but am hoping this review may help me get a response from customer service
Helpful Report
Hello Christine, Thank you for letting us know about this. We at Restoro seek only to provide nothing but the utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We'd like to investigate your feedback further, please expect an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We will use the feedback to make us better and to ensure this doesn’t happen again We hope to hear from you and we appreciate your patience.
Restoro Limited is rated 4.6 based on 10,168 reviews