Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,168 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Metrics

Info

4.6

Based on 10,168 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Restoro Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“just like all the downloads, tell you you can have a free scan the first time with the free fixes, then after you have downloaded, waited for all the processes and the scans, it tells you you have a problem and its £21.00 minimum to maybe fix it well they can _ off”

Helpful Report

Hi, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. We will look into this and hope to resolve it promptly and accurately and make sure such does not happen to our future customers. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Just an upsell organization, Rude help wanted extra 350$ after Bought the program. Scam by any name”

Helpful Report

Hi Mike, Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We'd like to investigate your feedback further, please expect an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“have 3 license keys that I have received from your company and have tried all 3 of them without success. None of them have been used.”

Helpful Report

Hi Carol, Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We'd like to investigate your feedback further, please expect an email from our support team to better assist you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“Their ad is misleading. You pay $27.95 for ONE use of the software while at the bottom of the ad it states unlimited use for one year. They neglect to remove that statement. Who wants to buy software you use one time for that amount of money??? I bought this with the idea I could use it for a year. This is not worth the money for only one time use! I feel used and abused. I worked with a person over the phone and should have been told. This is fraud! Very unhappy. I am reporting them to the BBB.”

Helpful Report

Hello! We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us. Please expect an email from us to sort this out. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I could not use my scanner. It said it was corrupted. I needed to send some documents asap.”

Helpful Report

Hello! Thanks for bringing this matter to our attention. Could you please contact us directly on our support channels below so we can assist you properly? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you.

“Congratulations Restoro you have wasted 3hrs of my afternoon, did my first scan received my free license key just to see if program worked, glad I made a restore point. When I restarted PC didnt even have keyboard had to do a manual shutdown, when I started PC back up it was 3x slower than normal and still didnt fix my printer issues. So I ran another scan it came up with the same issues had to get another key and go do it all again, still super slow. Between HP software and yours I now have way more problems than before. Couldnt leave a review because the button did not work so I did another scan came up with the same issues. Terrible Program Worthless”

Helpful Report

Hi Don We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. If you’re open to discussing this further, please contact us at our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“its asking for payment said was free”

Helpful Report

Hello! Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I bought the prOduct for 44.47 and can not get the program installed. I HAVE THE PRODUCT KEY BUT NO WHERE TO USE it. Please help so I can give you a good review. Thanks, Geraldine Miller”

Helpful Report

Hi Geraldine , Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We'd like to investigate your feedback further, please expect an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“What a waste of money, this did NOT fix any of the issues it claimed it could fix.”

Helpful Report

Hi Gerald, Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We'd like to investigate your feedback further, please expect an email from our team to better assist you wth your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“great very thorough”

Helpful Report

Hello! Thanks for posting a review. We’re always looking for ways to improve our service, but it’s great to know that we are on the right track. Our customer reviews are very important to us, and we hope that you will be willing to revise your review on Reviews.io based on your experience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“i have paid for this year 2022 in two installments. One was for the individual plan then another for $17.00 to include a second computer. I have expressed this to two people and I still don't have a license that works--someone posted a license to my download file and that too doesn't work. Am I SOL or what? Thank you for trying to help me!”

Helpful Report

Hello Howard Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please expect an email from us with your active license key. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Restoro broke my computer. Customer service is the worst I've ever seen. No one responds to the previous thread only to the latest email and it is not helpful. Here is my review on trustpilot so you know: "I recently "cleaned up my computer," by storing a bunch of my things on an external drive and deleting them for my computer. I added a VPN and an encrypted email service because I have been hacked (for over a year and a half) and have just barely been able to evade my hackers. But I thought there might be leftover junk on my computer and it has been running slow since the day we bought it, so I read a few reviews - absolutely not enough! - and had Restoro scan my computer. It turns out to have it clean your computer you have to pay, so I went ahead and paid about $45. After a 3-hour scan in safe mode (as opposed to the 30 minutes they say is about what you should expect at the max) I decided to go ahead and pay and have it clean up my computer." Restoro" BROKO my computer! My VPN will no longer load, several other programs don't work, and although I have shown the screenshots of what's not working and pretty much actually told them which ones were deleted from my windows components, every time I write a letter the same thing happens. A new customer service person responds, doesn't know anything about my problem and asks me to go through it all over again. Oh and apparently there is a mandatory paragraph telling you you can go on chat for quicker service. I tried that twice. What happened was this. The chat bot or customer service representative was busy so I waited. Then the screen went away absolutely gone! Even though I told them that, I still get a new representative or two everyday telling me to get on chat to solve my problem! I've been doing this faithfully for a week and have received absolutely no help. Finally today, the last customer service representative sent me the instructions to delete Restoro from my computer. Without mentioning anything of a refund! I have had it. Don't ever download this program! I don't believe they're scammers, but they are incredibly inept at helping and it is not the individual's fault. It is a systematic approach to customer service that doesn't work worth a hoot! I'm sure you can find better cleaners out there than Restoro. Please try for your own sanity's sake."”

Helpful Report

Hello Thank you for taking the time to share your experience with us. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Your satisfaction is important to us, and we will ensure this does not happen again. If you’re open to discussing this further, please contact us at our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Absolutely NOTHING free about this site!”

Helpful Report

Hi Sandy, It is of deep concern that our standards were not met in your customer experience. Thanks for taking the time to bring this to our attention. If you’re open to discussing this further, please contact us at our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“My payment went through, but they denied it had. They wanted to access my computer. A big no no. The payment went through The program was never delivered I now have to wait a month to dispute the charge”

Helpful Report

Hi, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“they just want your money, 600$ for 3 years of mcafee”

Helpful Report

Hi, Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We'd like to know more about the issue you encountered, however, the platform won't allow us to view your account details. Could you please contact us directly on our support channels below so we can work with you and resolve the issues quickly? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“Did not receive anything for my payment and the software is requesting more money and the phone is asking for a message as there is no support??? Looks like a great scam??? where's the support. I will try and get my money back buyer beware!!!!”

Helpful Report

Hi Michael, Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“I called for a maintenance check today 5/27/22 at 10:45 am. I just finished at 3:14pm. This is unacceptable! My support Representative was Arnel R. There was a 2 hour span of time that I heard nothing from him and I had to call your office 3 times. I was reconnected with Arnel R. two times. Please fix this problem with your service. Mary Ann Free”

Helpful Report

Hello Mary Ann We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I purchased Restoro and even talked to a technician to have my matter resolved. However, the technician kept asking me if I wanted to have my third party apps scanned and if so he would have to have an outside technician repair. I think I may have downloaded a copy. My computer continues to have the 400 error appear for certain sites. A waste of my money.”

Helpful Report

Hi Joshua Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you’re open to discussing this further, please contact us at our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“What a rip-off. Purchased the basic, did the scan & repair. Not 5 minutes later it scanned again and of course it said I needed to repair a whole bunch more. NOT spending another penny on this rip-off--AND it did not fix my problem.”

Helpful Report

Hi Tamara, Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. We'd like to know more about the issue you encountered, please expect an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“This is scam. Don´t pay them for scamming.”

Helpful Report

Hello Mathis, Thank you for bringing up your concern to our attention. We understand how you feel about this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product. We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Restoro Limited is rated 4.6 based on 10,168 reviews