Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,168 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Metrics

Info

4.6

Based on 10,168 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“het programma wist zichzelf van mijn desktop. Bij nieuwe installatie moet ik U steeds opnieuw verzoeken mijn ontvangen selectienummer (serial) te activeren. Kort - Het programma en selectienummer tot activering blijven niet op mijn desktop, dit wordt bij een afgesloten desktop automatisch gewist ????? Daarom graag de restitutie van mijn aankoopbedrag. Graag een bevestiging. Marc BAETEN”

Helpful Report

Hallo Marc, Bedankt voor het onder onze aandacht brengen van deze kwestie en het spijt ons te horen dat uw ervaring niet van de kwaliteit was die u had verwacht. We willen graag meer weten over het probleem dat u bent tegengekomen. Verwacht een e-mail van ons team om u beter te kunnen helpen met uw probleem. E-mail: support@restoro.com Chatten: https://tinyurl.com/RestoroLiveChat We hopen van u te horen en stellen uw geduld op prijs.

“I do not like Restoro Limited. Please take me off your list. Thank you, Al”

Helpful Report

Hello Al, Thanks for reaching out. We already forwarded your concern to our support team. Please expect an email within the day. We again thank you for trying our product and service, we hope to do business again with you in the future. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Did not fix problem i had to reset whole pc and now i have to pay for a whole different license key waste of money don't buy”

Helpful Report

Hello Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Could you please contact us directly on our support channels below so we can check your account and work with you to resolve the issues? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“I paid for a year subscription and when I reached out for my license number that I didn't recieve I was told that I did not pay for a year it was for a one time use. On the top of my receipt it clearly stated yearly subscription and in the body it stated from March 2022 - March 2023. The sad thing is your product is an awesome product but you do not stand behind your subscriptions.”

Helpful Report

Hello Thank you for letting us know about this. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please expect an email from us to sort this out. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“A con, a trick to get you to part with money”

Helpful Report

Hi Jason Thank you for posting a review and we are sorry that your experience didn’t quite match your expectations. We'd like to know what exactly happen so we can assist you properly. We would love to make things right if you give us another chance. Could you please contact us directly on our support channels below so we can work with you and resolve the issue? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“I have just purchased a licence and it could not be completed. I was told to try again later. How do I do that and how can I learn when I will be able to try again?”

Helpful Report

Hello Norman, Thank you for letting us know about this. We at Restore seek only to provide nothing but the utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We'd like to investigate your feedback further, please expect an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We will use the feedback to make us better and to ensure this doesn’t happen again We hope to hear from you and we appreciate your patience.

“SCAM. All they do is rack up a bunch of problems that aren't real and then set a circle to spinning around and around for ever. When you call, all they want to do is send you to a "professional" that charges more money. Some of the worst software I have ever seen.”

Helpful Report

Hi Steve Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. We'd like to investigate further your feedback for us to correct the needed. We will use this to make us better and to ensure this doesn’t happen again. We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Did not fix issue and "tech" spent 15 minutes attempting to hard sell additional services costing over $200 AND they signed me up to auto renewal - without my consent.”

Helpful Report

Hi Vj, Thank you for bringing this matter to our attention. We are sorry that your experience didn’t quite match your expectations. Upon checking on our records, your subscription has been canceled. Our customer service team already sent you a confirmation email about this. Thank you for trying our product and service, we hope to do business again with you in the future. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Certainly....I hope that other missing files do not appear. Thanks again”

Helpful Report

Hello! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Why does one contact an organization like Restoro as they have a problem. Restoro gets one in and sign up. There is NO paper trail and all by phone and chat. Emails questions are NEVER answered and the replies only brings more questions and again NO answers. Once you have signed up and paid money one is told that your problem is a different part of the organization and you need to pay more money to talk with them to supposedly fix your problem. Restoro is typical of businesses today, your problem you fix it. Restoro cannot understand that the average you and me cannot go into a computer to do this and that. Restoro can talk the talk but cannot walk the walk. A point to watch out for is that there appears to be no record of the problem to commenced communicating with them and no paper trail and after sixty days your time is up, no problem fixed unless you pay more money. Does not one hear this all the time now Even if desperate give this company a wide berth as they will take your money and fix nothing unless you pay more The questions asked below again highlight a major problem as there is more than one answer to the questions. Yes, live chat, yes email and yes telephone when one tries to phone The company replies to your queries BUT NOTHING IS RESOLVED but if you pay more money??????? Customer Services has been trained well. Don't answer questions and good at deflecting causes and problems and making you do the work”

Helpful Report

Hi Stephen, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We'd like to help your concern. Please expect an email from our team to better assist you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“customer service "Support Team" ya”

Helpful Report

Hello Thank you for writing us a review. We'd like to know how can we be in service. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. The platform won't allow us to verify your account. Could you please contact us directly on our support channels below? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you.

“Not a bad experience, really. Phil was very helpful.”

Helpful Report

Hello Daniel Thanks for posting a review. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Our customer reviews are very important to us, and we hope that you will be willing to revise your review on Reviews.io based on your experiences. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I baught a licence but do not get any access. I am very frustrated”

Helpful Report

Hello Bernhard, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out. Please expect an email from our team to better assist you with your concern. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Seemed like the support agent couldn't really keep up. It didn't really feel like the agent was reading the chat, or understanding the issue to begin with. It's a great software, really is a shame to lose it this way.”

Helpful Report

Hello We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. Our team will investigate the correspondence you had with our members. We will use the feedback to make us better and to ensure this doesn’t happen again. We hope to do business again with you in the future. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Weenn Sie das Produkt bei uns verkaufen wollen,sollten Sie sich die Mühe machen ,es in Deutsh auszuführen. Freundliche Grüße Helga Tollgreve Ixh bin kein Freund von Nationalgefühlen ,aber ich sehe es als ein Entgegenkommen an deutschsprechende ,aeltere Kunden an.”

Helpful Report

Hallo Michael, Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben, und es tut uns leid zu hören, dass Ihre Erfahrung nicht die Qualität war, die Sie erwartet haben. Wir würden Ihnen gerne helfen, dies zu klären, aber die Plattform erlaubt uns nicht, Ihre Kontodaten einzusehen. Könnten Sie uns bitte direkt über unsere Supportkanäle unten kontaktieren und uns gemeinsam an einer Lösung arbeiten lassen? Chat: https://tinyurl.com/RestoroLiveChat E-Mail: support@restoro.com Wir hoffen, von Ihnen zu hören, und danken Ihnen für Ihre Geduld.

“Complete rip off. I got conned into purchasing a year long supplemental policy which is nothing but junk. It did zero to improve my pc functioning. Never again.”

Helpful Report

Hello, Thank you for bringing up your concern to our attention. We understand how you feel about this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“doesn't uninstall, behaves like malware”

Helpful Report

Hi Evans Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Did you experience any errors while uninstalling the software? Could you please contact us directly so we can assist you properly? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you.

“You state that this app will fix error 0xc000007b. Well sorry it does not. Glad I didn't pay for the app and only used the trial 24hr license edition. Will not be buying as it does not do the job. Bob”

Helpful Report

Hello Robert Thank you for bringing this matter to our attention. We'd like to know more about the issue, could you please contact us directly so we can assist you accordingly? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“Howdy, Switch and bait...you are required to pay or no repairs. Really bad sign up, start up to scans on the computer. Overall...stay away from this company.”

Helpful Report

Hello Thank you for letting us know about this. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I decided I would try your free version; the results are as follows. To get the problem fixed for free would only cost me $27.00. My grammy said you don't get anything for free.”

Helpful Report

Hello Tom Thank you for bringing this matter to our attention. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Restoro Limited is rated 4.6 based on 10,168 reviews