Restoro Limited Reviews

4.6 Rating 10,168 Reviews
91 %
of reviewers recommend Restoro Limited
4.6
Based on 10,168 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
Paid $60 for a 12months subscription so why is it you want more money as you haven't fixed anything so far thank you.
Helpful Report
Hello Michael, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out. Please expect an email from our team to better assist you with your concern. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 We appreciate your patience on this matter
I get a key holder number provided and when I want to use it the do free repairs it tells me it (the number) is incorrect. having tried unsuccessfully four times, I presume you don't want clients to have any free repairs.Wonder what would happen if I took the Prmier option?
Helpful Report
Hello, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out. Please expect an email from our team to better assist you with your concern. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 We appreciate your patience on this matter
In a nutshell: Restoro did not fix Windows 10 Pro issue and directions provided by tech support did not work either. I found a technician online who provided 5 step fix that worked like a charm .. PC is now working as it should. I requested refund on the second day after purchase and now they are telling me that a refund will be processed within 2 billing cycles. This has been a disappointing experience.
Helpful Report
Hello Veronica, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out. Please expect an email from our team to better assist you with your concern. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 We appreciate your patience on this matter
No response from Customer Service Invalid key unable to get any response
Helpful Report
Hello, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We have reactivated your license key and it should now be fully operational for another repair. For more information about your license key, we have sent you an email with the details. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Downloaded, asked for money. I paid through paypal and then went to a download. Repeated the checking and again asked for money. would not repair the problems that it detected. What a bloody rifoff.
Helpful Report
Hello Peter, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out. Please expect an email from our team to better assist you with your concern. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 We appreciate your patience on this matter
Asking for more than 30$ for a tryout is a stealing !!! uninstaling this @#@
Helpful Report
Hello Erez, We truly appreciate that you have considered to try Restoro to fix your computer's issues. Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go! If you intend to use the free manual license key, do not click on "Fix All Items". Click on 'Repair' on each issue found. Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Manually select each item found and click on 'Repair'. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
Danke für Ihre email vom 19.03.2022. Das Programm Restoro habe ich von Ihrem Server neu heruntergeladen. Bei der Eingabe des Lizenz-Schlüssels wurden die drei Buchstaben "bcv" sogleich in Groß-Buchstaben als "BCV" dargestellt. Eine Aktivierung des Lizenz-Schlüssels war somit nicht möglich. Das ist für mich unannehmbar. Ein weiterer Versuch diese drei Buchstaben als Asci-Code einzugeben brachte das gleiche negative Ergebnis. Ich bitte Sie hiermit um eine baldige für mich brauchbare Lösung.
Helpful Report
Hallo Dieter, Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Es tut uns leid zu hören, dass Ihre Erfahrung nicht die Qualität war, die Sie erwartet haben. Wir möchten Ihnen helfen, dies zu klären. Bitte erwarten Sie eine E-Mail von unserem Team, um Ihnen bei Ihren Anliegen besser helfen zu können. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Wir danken Ihnen für Ihre Geduld in dieser Angelegenheit
It says its free and its not
Helpful Report
Hello, We appreciate your interest in trying Restoro. Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go! If you intend to use the free manual license key, do not click on "Fix All Items". Click on 'Repair' on each issue found. Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Manually select each item found and click on 'Repair'. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
Unwanted PUP (potentially unwanted program) Do not buy
Helpful Report
Hello! Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files. Unfortunately, the platform cannot display any of your information. Please contact us via live chat so that we can address your concerns immediately. Chat: https://tinyurl.com/RestoroLiveChat Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com We wish you a nice day and stay safe!
They literally just took my money from my account . Even thought i didnt buy nor order any subscription from them . How do i get a refund ???
Helpful Report
Hello, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 We appreciate your patience on this matter
erst kostenlos und nach Installation Geld fordern .
Helpful Report
Hallo, Wir freuen uns, dass Sie uns erreicht haben, und bedauern zu hören, dass Ihre Erfahrung nicht die erwartete Qualität hatte. Bitte versuchen Sie erneut, die Software auszuführen, und erhalten Sie einen kostenlosen manuellen Reparaturschlüssel, indem Sie auf https://www.restoro.com/pricing/ klicken und dann auf „Kostenlose manuelle Reparatur“ klicken. Teilen Sie uns mit, wenn Sie weiterhin Probleme beim Ausführen der Reparatur haben. Sollten Sie weitere Fragen haben, kontaktieren Sie uns bitte über die folgenden Kanäle: Chat: https://tinyurl.com/RestoroLiveChat Telefon: 1-888-974-6455 E-Mail: support@restoro.com
What a come on. I download the program and then the costs come up. Yes, there "appears" to be a free program, but try to find or use it. Too bad this is what free enterprise has come too. There ought to be consequences for leading folks one. I wish I could tell your mothers, spouses and children how devious you all are.. Congratulations. I am disappointed, but will spread the word.
Helpful Report
Hello! We appreciate that you wanted to try Restoro. We truly apologize if you had troubles signing up for the free manual repair. Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go! If you intend to use the free manual license key, do not click on "Fix All Items". Click on 'Repair' on each issue found. Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Manually select each item found and click on 'Repair'. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
I Coud not fill in my code so till now I paid for nothing
Helpful Report
Hello, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out. Please expect an email from our team to better assist you with your license key issue. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.
I bough REtro aND troes to install it. I had to call 888 546 4683.After waiting on the phone for over 5 minutes I decided I did nort want to wait ant longer. I want to cancel the program. I paid with AMEX und I will stop the payment.
Helpful Report
H! Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. This is not the impression that we would like you to have. We have already forwarded your request to our Customer Service Team. Please wait for an email confirmation within 48 hours. We would love to make things right if you give us another chance. We appreciate your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a nice day ahead and stay safe!
DOESNT DOWNLOAD
Helpful Report
Hello Paul, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. To install and use our Reimage software, please follow the steps below: 1. Go to http://www.restoro.com/ 2. Click the "Start Download" button. 3. Open or Run the downloaded "Restoro.exe" file. 4. Select Language (optional) and run the scan. 5. After the Analyzing process reaches 100%, please use the scrollbar at the right to scroll down the page down to look for and click on "I have a license key". 6. Enter or type in the Restoro license key. 7. Click "OK" to activate and Restoro will automatically start its repair. Please contact us directly on our support channels below and let's work together for a resolution if the steps above don't work. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.
I signed up to get a couple items fixed. After 3 hours and over 200 bucks things are exactly the same as they were before I laid out my money. I am asking for complete refund. Thank you John Koehler
Helpful Report
Hello John, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out. Please expect an email from our support team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience on this matter
no recibo licencia despues de pagar. CUIDADO¡¡
Helpful Report
Hola Maria, Gracias por traer este asunto a nuestra atención. La clave de licencia generalmente se incluye en ese mensaje, sin embargo, es posible que el correo electrónico generado por el sistema que la contiene se haya enviado a la carpeta de correo no deseado o spam de su cuenta de correo electrónico. Le hemos enviado otro correo electrónico con los detalles de su clave de licencia. Gracias por su paciencia en este asunto. Correo electrónico: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Die angebotene kostenfreie Reparatur funktioniert nicht. Werde das Programm wieder deinstallieren. Kostenfalle !
Helpful Report
Hallo, Restoro ist ein einzigartiges Tool, mit dem wir Computer-Betriebssystemprobleme mit wenigen Klicks beheben können, indem wir defekte Betriebssystemdateien durch neue aus unserem umfangreichen Repository-System ersetzen. Wenn Sie den kostenlosen manuellen Lizenzschlüssel verwenden möchten, klicken Sie nicht auf „Alle Elemente reparieren“. Klicken Sie bei jedem gefundenen Problem auf „Reparieren“. Wenn Sie auf „Alle Elemente reparieren“ klicken, werden Sie zur Preisseite weitergeleitet, da für die automatische Reparatur ein kostenpflichtiger Lizenzschlüssel erforderlich ist. Wählen Sie jedes gefundene Element manuell aus und klicken Sie auf „Reparieren“. Sollte Bedarf bestehen, zögern Sie bitte nicht, uns jederzeit zu kontaktieren. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Haben Sie einen guten Tag!
Website and instructions not working .Paid money for full version, free version does not work as stated. Have nothing to show for my money, have requested a refund and suspect that I have been scammed. Auto Messaging is useless. Not impressed at all. Tony
Helpful Report
Hi, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have. We have forwarded your refund request to our Customer Service team. Kindly expect an email confirmation within 72 hours. We appreciate your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a nice day ahead and stay safe!
Mon PC démarré sur le bios je pensé que RESTORO pouvez le réparer j'ai payé pour rien. aucune réparation n'a été effectuée.
Helpful Report
Bonjour Jean Claude, Merci d'avoir porté ce problème à notre attention, et nous sommes désolés d'apprendre que votre expérience n'était pas de la qualité que vous attendiez. Nous aimerions vous aider à résoudre ce problème. Veuillez vous attendre à recevoir un e-mail de notre équipe pour mieux vous aider avec votre préoccupation. Courriel : support@restoro.com Chat : https://tinyurl.com/RestoroLiveChat Nous espérons avoir de vos nouvelles et nous apprécions votre patience.
Restoro Limited is rated 4.6 based on 10,168 reviews