Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,168 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Metrics

Info

4.6

Based on 10,168 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the one time repair to repair my operating system, after the "repair" I checked to see if my issue was resolved. Although the problem still remained, I wish I knew what this service really applied.”

Helpful Report

Hello Ethan, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“i ordered the one time repair. The tech was rude and even laughed at me when I didn't want to pay 199. for repair. it says they will detect and repair viruses under the one time plan. They did not remove viruses. I don't know exactly what she did. She laughed at the suggestion that they would remove the viruses and then SHE HUNG UP ON ME!!!!!”

Helpful Report

Hello Donna, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out. Please expect a call or an email from our team to better assist you with your concern. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“So basically they made me wait atleast 20 minutes for them to scan my computer than told me I have to pay for it. Why not tell me before.”

Helpful Report

Hello, We appreciate that you considered using Restoro to fix your PC problems. Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go! If you intend to use the free manual license key, do not click on "Fix All Items". Click on 'Repair' on each issue found. Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Manually select each item found and click on 'Repair'. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

“Das Programm läuft nicht korrekt. Auch die per Meil angegebene PIN-Nummer funktioniert nicht. Ich hab e schon mehrfach Restoro heruntergeladen -und bezahlt (!!!). Mir schient auch, dass der bezahlte Link nur einmal funktioniert, und nach Fehlversuchen ist er weg. Ich bin es leid und gebe es auf, mit Restoro zu arbeiten. Ich kann nur vor dem Programm warnen. Es tut mit leid um das vergeblich investierte Geld. Ich möchte sie bitten, dieses zurück zu erstatten. MfG HHw”

Helpful Report

Hallo Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Es tut uns leid zu hören, dass Ihre Erfahrung nicht die Qualität war, die Sie erwartet haben. Leider kann die Plattform keine Ihrer Informationen anzeigen. Bitte kontaktieren Sie uns per Live-Chat, damit wir uns umgehend um Ihr Anliegen kümmern können. Chat: https://tinyurl.com/RestoroLiveChat Vielen Dank für Ihre Geduld in dieser Angelegenheit.

“I haver paid for service, why don't I get it to repair myu computer?”

Helpful Report

Hello Donald, Thank you for bringing this up to our attention. We'd like to help you sort this out. Please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Je recherche en vain la possibilité de revenir à l'origine de Windows 10 et de retrouver des pages blanches plutôt que les noires”

Helpful Report

Bonjour André, Merci d'avoir porté ce problème à notre attention, et nous sommes désolés d'apprendre que votre expérience n'était pas de la qualité que vous attendiez. Nous aimerions vous aider à résoudre ce problème. Veuillez vous attendre à recevoir un e-mail de notre équipe pour mieux vous aider avec votre préoccupation. Courriel : support@restoro.com Chat : https://tinyurl.com/RestoroLiveChat Nous espérons avoir de vos nouvelles et nous apprécions votre patience.

“COULD NOT UNDERTSTAND THE OPERATOR ACCENT”

Helpful Report

Hello, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out. Could you please contact us directly on our support channels below and let's work together for a resolution? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“I cannot cancel my account with Restoro. In spite of numerous attempts via Paddle to resolve this, nobody seems to care.”

Helpful Report

Hello Richard, Thank you for bringing this matter to our attention. We have forwarded your cancellation request to our Customer Service Team. You will receive an email confirmation within 24-48 hours of your request. Rest assured that there will be no further charges once your subscription has been cancelled. We hope this resolves your concern for today. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience on this matter

“I ran Restoro and paid to have 2700 issues fixed. After restarting my computer, I ran a scan again, and it showed 185 privacy issues and 49 MB of junk files remaining. Obviously, this product did NOT repair my PC as advertised. And, of course, they want more $$ to fix these remaining issues. Ripoff!”

Helpful Report

Hello Frank, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out. Please expect an email from our team to better assist you with your concern. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“heb licentie betaald 2 a 3 maanden terug en U vraagt een nieuwe betaling sorry maar dan stopt het hier met mij”

Helpful Report

Hallo, We stellen het op prijs dat u ons op de hoogte stelt van de situatie. Het geeft aan dat u uw nieuwe licentiesleutel nog niet hebt gebruikt, mogelijke reden waarom u wordt gevraagd om opnieuw te kopen. Nadat u de scan hebt uitgevoerd, klikt u op het sleutelpictogram en voert u uw nieuwe licentiesleutel in die u onlangs hebt gekocht. We helpen je graag om dit op te lossen. U kunt een e-mail van ons team verwachten om u beter te kunnen helpen met uw probleem. Bedankt voor uw geduld in deze kwestie. E-mail: support@restoro.com Chatten: https://tinyurl.com/RestoroLiveChat

“In January 2022, I paid for 1 year and every time I try to use it, they want me to pay again. Can you please check into this? Thank you.”

Helpful Report

Hello, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out. Unfortunately, the platform cannot display any of your information. Please contact us via live chat so that we can address your concerns immediately. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Their customer service is awful. One of those companies where they clearly don't read what you've written. As it is Norton 365 identifies this as a virus and deletes it.”

Helpful Report

Hello Adrian, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out, please expect an email from our support team to better assist you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“J'ai demandé la langue "Français" car mon écran est noir et les caractères étant noirs également je n'ai pas la faculté de lire ce qui est à l'écran. J'ai déjà payé par deux fois par Paypal et je n'ai toujours pas de résultat.”

Helpful Report

Salut, Merci d'avoir porté cela à notre attention. Nous nous excusons si nous n'avons pas réussi à vous fournir l'assistance dont vous aviez besoin. Nous pourrions certainement vérifier votre compte immédiatement et fournir une assistance ou rembourser la transaction comme vous l'avez demandé. Malheureusement, la plateforme ne peut afficher aucune de vos informations pour que nous puissions vous contacter. Veuillez nous contacter via le chat en direct afin que nous puissions répondre immédiatement à vos préoccupations. Chat : https://tinyurl.com/RestoroLiveChat Nous apprécions votre patience à ce sujet Téléphone : 1-888-575-7583 Courriel : support@restoro.com

“Sie tun sich sehr schwer eine kostenlose Reinigung durch zu führen, obwohl sie es versprechen! Also nicht ganz sauber ihr Angebot. Danke protzjose Bautzen”

Helpful Report

Hallo Josef, Wenn Sie den kostenlosen manuellen Lizenzschlüssel verwenden möchten, klicken Sie nicht auf „Alle Elemente reparieren“. Klicken Sie bei jedem gefundenen Problem auf „Reparieren“. Wenn Sie auf „Alle Elemente reparieren“ klicken, werden Sie zur Preisseite weitergeleitet, da für die automatische Reparatur ein kostenpflichtiger Lizenzschlüssel erforderlich ist. Sollte Bedarf bestehen, zögern Sie bitte nicht, uns jederzeit zu kontaktieren. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Haben Sie einen guten Tag!

“nothing worked”

Helpful Report

Hello, We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely, this is not the impression that we would like you to have Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately, the software could not cover all third-party applications, as such, we offer an optional service add-on to the license that you purchased. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to be assisted by one of our Technical Supports. Chat: https://tinyurl.com/RestoroLiveChat Thank you for your patience in this matter.

“I am new with Restoro - decided to try this software. I was told I can do it (to try) for free. To just try it Restoro asked my name (first and last) and email, prove I am not robot and etc. So, before I had chance to try it they want to flood me with junk. All I wanted to see if Restoroo can remove safely junk - not to flood me with junk. I will go somewhere else (Restoro thinks there is nowhere to go). Even just to leave review I have to give them email. What a ...”

Helpful Report

Hi Vlad, Thank you for bringing this up to our attention. We apologize if we have failed to provide you with the support that you needed. We could definitely check on your account right away and provide assistance or refund the transaction as you requested. Unfortunately, the platform cannot display any of your information for us to contact you. Please contact us via Live Chat so that we can address your concerns immediately. Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience on this matter Phone: 1-888-575-7583 Email: support@restoro.com

“I was told to get my PPT files fixed I would have to get a shop that could take in my computer to fix it at a high dollar price. When I mentioned that I knew about software tjatdoes designed to fix many file types then offers wre lowered a couple of times so you could do the job with softwre instead of by an individual. I ended up having to pay a lot more than I should have. Not happy and would like some refund because we are only living on Social security.”

Helpful Report

Hello Rich, We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely, this is not the impression that we would like you to have Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately, the software could not cover all third-party applications, as such, we offer an optional service add-on to the license that you purchased. We'd like to help you sort this out, please expect a call or an email from our team to better assist you with your concern. Chat: https://tinyurl.com/RestoroLiveChat Thank you for your patience in this matter. Email: support@restoro.com

“I am very disappointed in Gerald C. During the session as he had told me I did not need to sit by the computer the entire 2 to 3 hours I was just checking in every little while. At one point I returned to check the session and Gerald had walked away and I was not able to contact him for 50 minutes. I had to re-call the 800 number, talk to another tech and leave a message for Gerald to get back on. As he had left the session ran long and I had to leave for another appt. I was not home at the end and Gerald made an appt with me to be back at the computer the next day at 11 AM eastern time to explain and finish up. Gerald did not call me until 12 noon the next day and again I had to leave at 11:30 AM so I was not at home. I do not believe Gerald was concerned with my computer issues or he would not have stopped in the middle ( I was told he went on break when he walked away from the session). Gerald definitely showed a lack of concern when he failed to make the 11 AM appointment and did not call until 12 noon an hour late. Due to the poor service, I wanted to print the chat but somehow Gerald deleted it. If this is the quality of service that Restoro has I will have to consider very strongly not to renew my subscription at the appropriate time.”

Helpful Report

Hello Jack, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We'd like to help you sort this out, please expect a call or an email from our team to better assist you with your concern. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I have for almost days tested almost everything but my computer with Windows 10 can no longer find my external hard drives. Everything disappeared when I was about to do a disk cleanup. I suspect there is something wrong with Windows search. Tested Restoro to hopefully find what is wrong but nothing got better.”

Helpful Report

Hello Ingmar, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“It is a continual loop back to the purchase site, wanting more money even with an activation key. Complaint filed with credit card company. DO NOT USE THIS COMPANY. It should have less than 1 star but this is the minimum.”

Helpful Report

Hello, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. To activate the Restoro software with the license key, be sure to click on the key icon beside the Restoro logo to enter your license key. Clicking on "Start Repair" will route you back to the payment page. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Restoro Limited is rated 4.6 based on 10,168 reviews