Restoro Limited Reviews

4.6 Rating 10,168 Reviews
91 %
of reviewers recommend Restoro Limited
4.6
Based on 10,168 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
I paid for 1year and every time I use Restoro it wants me to pay again.
Helpful Report
Hello Georgia, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I purchased the software and was told I'd receive the license key in an e-mail shortly after my purchase. I purchased that software last week but I don't have access to use it. I sent many notices that I haven't received a reply not one reply. I even told them I was going to the BBB. I've put in for a refund as well. They certainly haven't treated me with any kind of respect. I told them I needed to fix my computer ASAP because I am taking a course online and there's a problem I'm having and I wanted to see if Restoro could correct it. I am so extremely disappointed with Restoro and their lack of service. I'd give them a Zero rating if I could!!!!
Helpful Report
Hello Marilyn, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Restoro is a program that specializes in Windows repairs. Issues beyond that may need other forms of repair. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I thought it was from Microsoft. Now, I find that this sham company asking for money. Possibly this program corrupted my computer, and now asking money to repair it.
Helpful Report
Hello Rangamati, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case, we did not meet your expectations. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
The program is bad, very bad because I paid and didn't get a valid license.
Helpful Report
Hello Friedrich, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We'd like to help you with your concern, please expect an email from our team to better assist you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
It seems all Restoro want is your money...no help at all unless you shell out first!
Helpful Report
Hello Richard, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to be assisted by one of our Technical Supports. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Ich habe Probleme auf dem Desktop fixierte Eykons. Diese lassen mein programmierte Funktionen nicht zu.Sie öffnen meine programmierten Aufgaben nicht zu! es zeigen ein weises Quatrat. und damit keine Funktion. Mit dem gekauften Restoro erwartete ich die Wiederherstellung meiner Funktionen ,da ich meinem System einen Fehler vermutete,----Kein Ergebnis!!
Helpful Report
Hallo, Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben, und es tut uns leid zu hören, dass Ihre Erfahrung nicht die Qualität war, die Sie erwartet haben. Restoro ist ein Programm, das sich auf Windows-Reparaturen spezialisiert hat. Es scannt und diagnostiziert und repariert dann Ihren beschädigten PC mit einer Technologie, die nicht nur Ihr Windows-Betriebssystem repariert, sondern auch den bereits entstandenen Schaden mit einer vollständigen Datenbank von Ersatzdateien rückgängig macht. Wir möchten Ihnen dabei helfen, Sie zu einer möglichen Lösung für dieses Problem zu führen. Könnten Sie uns bitte direkt über unsere Supportkanäle unten kontaktieren, damit wir zusammenarbeiten können? Chat: https://tinyurl.com/RestoroLiveChat E-Mail: support@restoro.com Wir hoffen, von Ihnen zu hören, und danken Ihnen für Ihre Geduld.
I am giving Restoro one start because I can't give them zero. I "downloaded" their software to supposedly "fix" problems with my PC. In trying to execute it, I was told I needed a "license key." I used the email link provided to request it and got a response from "paddle.com" telling me to be patient . . . something about a typhoon in the Phillilpines. A day and a half later and after multiple attempts to reach Restoro from their website, I still don't have a "license key" or a response. Very poor customer service.
Helpful Report
Hello Robert, We appreciate you letting us know of the situation. We are very sad to learn that in this case, we did not meet your expectations. We are truly sorry for any delays. We'd like to help you sort this out. We have forwarded this to our Support team. please expect a reply from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Restoro talked with me but just wanted to bill me between $499 and $699 to resolve the issues that are advertised for the $70 I paid for the service. I don't see any benefit for the $70 Dci
Helpful Report
Hello Dick, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case, we did not meet your expectations. Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Help line could not understand why and how I had got to your software while changing my T-mobile password and that i was purchasing your software using your number to activate my restore purchase. I was now using my cell phone to activate the software. He was too confuse to continue so i requested to have my paypal purchase cancelled. If i had this hassle now i did not want to have a problem in the future and go thru a similiar hassle.
Helpful Report
Hello Stanley, We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely, this is not the impression that we would like you to have We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I am absolutely infuriated with Restoro, I was NEVER told I had to enter a license key to actually use the full capability of the product. This is totally unacceptable.
Helpful Report
Hello James, We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely, this is not the impression that we would like you to have We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I have not received a license key. The problem was solved by other means, now I want a full refund. However, refunds are not handled by the company.
Helpful Report
Hello Julian, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. Let us further assist you with your concerns with the license key and refund inquiry. Please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
The prekernel crashed while finalizing the repair. I've waisted 20€ just to roll back my pc to the latest restore point anyways. If you have any idea of what you are doing, just manualy fix your OS.
Helpful Report
Hello Philipp, We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Used the program for a two or three times successfully, then it stopped working. It would scan 100% and repair up to 50% and sit there for hours not repairing. I ran a separate program it suggested and it did nothing. I will not be renewing the program. This was the first repair program I bought in 21 years.
Helpful Report
Hello Jim, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations. Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I paid after the scan. But nothing happened. I was again asked to scan and pay. But did not pay the second time. This systems does not work.
Helpful Report
Hello, Thank you for bringing this matter to our attention. After purchase, you should see a page that says the transaction was successful. A confirmation email should have been sent as well that with your purchase information, license key, and instructions on how to activate the software. Due to email restrictions, it may have been sent to your spam/junk folders. Unfortunately, we are not able to find any account with the information you provided. It could be possible that the transaction did not push thru. If you have not received your confirmation email, you may contact us below for us to check further. Chat: https://tinyurl.com/RestoroLiveChat Email: support@restoro.com Phone: 1-888-575-7583 We appreciate your patience on this matter Have a good day!
This program has a virus in it
Helpful Report
Hello Shari, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
IVE PAID FOR THIS SERVICE AND THEY WANT ME TO PAY AGAIN I DONT HAVE A PROBLEM THEY DO. SOUND SOUNDS LIKE A RIPP OFF TO ME REFUND MY PAYMENT TO ME PLEAS.
Helpful Report
Hello Thomas, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations. Once your refund request is endorsed to our Customer Service team, you should get an email confirmation within 24-48 hours regarding your refund request. It should reflect on your upcoming billing statement, but if not, it should appear on the next month. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
IVE PAID FOR THIS SERVICE AND THEY WANT ME TO PAY AGAIN I DONT HAVE A PROBLEM THEY DO. SOUND SOUNDS LIKE A RIPP OFF TO ME REFUND MY PAYMENT TO ME PLEAS.
Helpful Report
Hello Thomas, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations. Once your refund request is endorsed to our Customer Service team, you should get an email confirmation within 24-48 hours regarding your refund request. It should reflect on your upcoming billing statement, but if not, it should appear on the next month. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
why cant the premium be the same thing as the baseic except with abit of disadvantages plus the repairs are TOOOOO EXPENSIVE SO WHY CANT you do a basic scan and repair and with premium a more thorough scan and repair and please just let the basic ones have a 24 hour trial with no credit card needed
Helpful Report
Hello, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go! If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
My computer is just as slow as it was, now that I paid for Restoro. The ad for the Basic is very misleading in that it says "unlimited use for 1 year" - I ran the program once last week, and now my License Key won't work any more. Thanks for nothing.
Helpful Report
Hello Thank you for bringing this matter to our attention. Our license key is available for a subscription or a one-time use. This gives the customers an option to choose if they want to do a repair but would not want a subscription. It shows that your recent transaction is a One-Time license key that is only good for a single repair and will be invalid afterward. As a one-time courtesy, we have reactivated your license key and it should now be fully operational. Note that you should copy the license key as it is including the hyphen/dash sign(-). License Key: We would recommend subscribing to a one-year subscription of Restoro to run unlimited repair. You may refer to www.restoro.com/pricing for more details. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
bad bad bad didint fix shittttt
Helpful Report
Hello, We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case, we did not meet your expectations. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Restoro Limited is rated 4.6 based on 10,168 reviews