Restoro Limited Reviews

4.6 Rating 9,469 Reviews
91 %
of reviewers recommend Restoro Limited
4.6
Based on 9,469 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Again, the technician, Joel, was very professional and courteous. He was easy to communicate with and his technical knowledge was excellent.
Helpful Report
Hello! We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Joel will be surprised once he hears this commendation. If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Jaime G was very helpful, as usual.
Helpful Report
Hi Michael We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help. We’ll make sure we pass your kind words along to Jaime, who we know will be delighted to read your comment. If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
quick response, thanks.
Helpful Report
Hi Lane, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I typed in a wrong letter in my Licence Key, C as Q, but James was very patient with me, and waited until I had discovered my mistake.
Helpful Report
Hello Malcolm! It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority. Your review reaffirms the hard work we put in every day. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Restoro ist alles in englisch eine Sprache ,die ich nicht kann. Ich habe ein Produkt erworben und komme nicht zur Anwendung. Es erkennt auch meine Lizensnummer nicht an.
Helpful Report
Hallo Bernd, Vielen Dank, dass Sie uns darüber informiert haben, und es tut uns leid zu hören, dass Ihre Erfahrung nicht den Standards entsprach. Wir würden uns freuen, den jeweiligen Vorfall im Detail mit Ihnen zu besprechen, damit wir besser verstehen können, was passiert ist und wie wir uns in Zukunft verbessern können. Könnten Sie uns bitte direkt über unsere technische Support-Hotline unten kontaktieren? E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Jamie was knowledgeable and very easy to follow what he was going to be doing.
Helpful Report
Hi Joselle, Thank you for taking the time to post a review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
as long as it lets me use my scanner I be will be very happy.
Helpful Report
Hello! Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!
Outstanding service
Helpful Report
Hi Ralph! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I purchased the extended service which was advertised as a multi-device license, for a price of $41.95, to remove malware and repair the registry errors on my computers. the charge went through paddle.net. A chat line rep (Kathleen Q) examined the issue and informed me that the license was for only one device. I have disputed the charge with my credit card company and am in the process of recovering the charge.
Helpful Report
Hi Jerry, Thank you for letting us know about this and we’re sorry to hear that your experience was not up to standards. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Could you please contact us directly on our technical support hotline below? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Computer was hacked and some programs blocked. All is fixed now. Thank You
Helpful Report
Hello Robert, Thanks so much for sharing your experience with us. We are very glad that your computer is now back in great shape. Should the need arise, please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Alles Super ,und Schnell erledigt
Helpful Report
Hallo Peter, Wir hören gerne von unseren Kunden und suchen immer nach Möglichkeiten, unser Produkt und unseren Service zu verbessern. Sollte Bedarf bestehen, zögern Sie bitte nicht, uns jederzeit zu kontaktieren. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
The Chat team answered my questions effectively but what is confusing is the software activation key is very similar to the sales invoice number. Maybe this can be looked at and future keys being distinctive
Helpful Report
Hello Ben! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Very helpful and patient as always HIGHLY recommended :)
Helpful Report
Hello! It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority. Your review reaffirms the hard work we put in every day. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
waiting for a licence
Helpful Report
Hi, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We're sorry to hear that your experience was not the quality you expected. Did you receive the email confirmation for your purchase? The license key is usually included in that message, however, it is possible that the system-generated email containing it could have been delivered to the junk or spam folder of your email account. Also, our support has already replied to both of your emails with more information on your license keys. License keys can also be retrieved thru https://www.restoro.com/license-key/ If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Very poor service Purchased the product and requested a key and never got it No after support or after sale assistance DO NOT PURCHASE THIS PRODUCT
Helpful Report
Hi Anthony We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. Did you receive the email confirmation for your purchase? The license key is usually included in that message, however, it is possible that the system-generated email containing it could have been delivered to the junk or spam folder of your email account. License keys can also be retrieved thru https://www.restoro.com/license-key/ If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I guess without this resource I would have been up for a lot more in payments. This session in itself I think would have paid for itself easily. Restoro can be recommended. Staff were very helpful and cortious at all times
Helpful Report
Hi Rudi We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
i paid for option two but never received key by email as they said they would. very poor, sent two emails but got no response
Helpful Report
Hi Thornley We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. Did you receive the email confirmation for your purchase? The license key is usually included in that message, however, it is possible that the system-generated email containing it could have been delivered to the junk or spam folder of your email account. License keys can also be retrieved thru https://www.restoro.com/license-key/ If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Excelent job.
Helpful Report
Hi! Thank you for the 5-star review! Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Julius did an excellent job of solving my problem.
Helpful Report
Hi Ed! Thank you for taking the time to post a review. Our team works hard to meet expectations like yours. We’re happy to hear we hit the mark for you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
This is the second time I renewed a 1 Year. The submission of the KEY either disappears or is impossible to find anywhere in the SITE. Very disappointing. If you pay for it you should have a clean and "Always accessible way to enter the new key and verification for the renewal on the site like a box. The APP itself has nothing in Settings of any MNU feature for renewal.
Helpful Report
Hi Greg, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. It might have been possible that the previous license key was still active. Usually once the license key expires, it will ask for a new license key and by then, the new one can be entered after renewal. Nevertheless, we will make sure that your experience and recommendations to improve our software. If you are still having difficulties or would need assistance with entering the new license key after renewal, you may contact us via Live Chat for immediate assistance. Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Have a nice day ahead and stay safe!
Restoro Limited is rated 4.6 based on 9,469 reviews